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Housing Management Worker - Nights
Home Group
Night Housing Management Worker supporting customers who have experienced homelessness with various support needs, conducting property management tasks, and ensuring compliance checks.
16d ago
£1,260 - £1,260
Expert & Leadership (13+ years), Junior (1-3 years)
Part Time
Greater Norwich Area, United Kingdom
Onsite
Company Size
3,000 Employees
Service Specialisms
Integrated housing
Health care services
Social care services
Supported property development
Property design
Construction
Procurement
Asset management
Sector Specialisms
Social Rent
Mid-Market Rent
Factored Customers
Housing Management
Community Resources
Residential Treatment Facilities
Mental Health Services
Custom Home Building
Role
What you would be doing
tenant engagement
housing benefits
admin management
compliance checks
customer support
void maintenance
- Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- You’ll also manage the admin updating records, ordering, and arranging payment for works to be done
- You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
- Customer group - supporting customers who have experienced homelessness with a variety of support needs including but not limited to offending, mental & physical health, substance use.
- To support the next customers who needs our help and for maximum occupancy, you’ll turn around void rooms within set timescales. This will involve picking up a broom or paint brush!
What you bring
property management
collaborative confidence
enhanced dbs
initiative
technology use
- A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
- Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
- You’ll need an Enhanced DBS check done and we pay for that.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Fortnightly Rota system 3-4 nights per week + sleep ins
- Based at our service in the city you’ll spend your time predominantly in Rosary Road however may be asked to cover other projects
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- due to limits on current certificates of sponsorship, they cannot offer sponsorship to external candidates for this role.
- an enhanced dbs check is required for this role, and the company pays for it.
Company
Overview
55,000 homes
Homes Delivered
Across the UK, the company has successfully delivered housing solutions to communities in need.
- Founded with a vision to transform lives through safe, secure, and affordable homes.
- Provides housing, care, and support services, specializing in helping vulnerable individuals.
- Operates across multiple regions in the UK, focusing on residential and healthcare sectors.
- Known for innovative solutions, including supported housing and social care integration.
- Collaborates with local authorities, charities, and healthcare providers to maximize impact.
- Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs.
- Continues to expand its reach with a focus on enhancing community well-being and individual independence.
- We are passionate about making a positive difference to people’s lives.
- We believe in treating people with respect, dignity, and fairness.
- We are committed to making housing and services accessible and inclusive for all.
- We focus on creating innovative solutions that meet people’s needs.
- We work together as one team, driven by shared goals and values.
- We strive to deliver outstanding services and exceed expectations.
- We take pride in our integrity, transparency, and accountability.
Net Zero by 2050
Net Zero Commitment
The company is dedicated to achieving net zero carbon emissions by a specific year.
- Aim to improve sustainability through energy-efficient measures.
- Focusing on reducing energy consumption and increasing renewable energy sources.
- Adopted sustainable construction practices in new developments.
- Track and report environmental performance annually.
X% increase
Women in Leadership
The proportion of women in leadership roles has grown significantly over the past year.
- Focused on building an inclusive culture where everyone feels valued.
- Aim to increase gender diversity at all levels, with a focus on leadership roles.
- Implemented training programs to promote inclusive leadership and support diverse teams.
- Actively supports flexible working to improve work-life balance.
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