Service Manager - Aftermarket at Veolia North America in Norfolk, VA | USD86,000-110,000 | Kablio

Role

Description

field service

equipment inspection

documentation

scheduling

troubleshooting

client communication

Routinely perform field service-related activities when other members are unavailable
Effectively recruit and utilize Veolia verified contracted services
Drive part sales and rehabilitation opportunities
Drive scheduling activities and ensure project field needs are professionally managed
Actively support business development team members
Build and maintain effective communications with existing and new clients
Regularly perform equipment inspections and rehabilitation scope of work
Effectively maintain and manage field service documentation database
Ensuring all field related documentation is obtained and added to project files
Troubleshoot complex issues that regularly occur and find productive solutions
Implement strategies to grow field service team members
Develop, maintain, and actively update Veolia field service schedule
Effectively communicate with colleagues, contractors, engineers, end users on field related activities
Oversee operations of field activities

Requirements

problem solving

leadership

water aptitude

remote work

communication

u.s. eligibility

Ability to work remotely, as part of a team and singularly
Problem solving ability
Leadership skills
Understanding project needs for ongoing parts sales and equipment rehabilitation work
Ability to locate, utilize qualified resources to complete field tasks
Effective communication skills
Strong water, wastewater aptitude
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not

Benefits

Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: 86k-110k USD
Disability Insurance
Flexible Spending & Health Saving Accounts
401(k) Plan - 3% default contribution plus matching!
Paid Time Off
Paid Holidays
Tuition Reimbursement
Life Insurance
Medical, Dental, & Vision Insurance Starting Day 1!
AD&D Insurance
Training and mentoring field service team members
Parental Leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship; must already be authorized to work in the u.s.

Security clearance

Information not given or found

Company

Overview

Focuses on water, waste, and energy management through sustainable solutions.
Serves a wide range of industries, from residential to industrial and infrastructure projects.
Offers services like wastewater treatment, water recycling, energy management, and waste disposal, tailored to customer needs.
Specializes in sectors such as energy, utilities, and water, helping clients minimize their environmental impact.
Manages large infrastructure projects, including eco-efficient systems for municipalities and industries.
Works on notable projects including energy-efficient systems for commercial buildings, waste-to-energy facilities, and water reclamation systems.
Operates across multiple regions, addressing major environmental challenges.

Culture + Values

Customer Commitment
Innovation
Collaboration
Respect for People
Integrity
Sustainability

Environment + Sustainability

Net Zero by 2050

Long-term goal

Aim to achieve net-zero emissions by the year 2050.

30% by 2030

CO2 reduction goal

Targeting a 30% reduction in CO2 emissions by 2030.

14M metric tons annually

CO2 emissions managed

Manages over 14 million metric tons of CO2 emissions each year.

Investing in renewable energy solutions
Improving water efficiency and recycling
Maximizing circular economy principles

Inclusion & Diversity

23% leadership

Women in Leadership

Women currently make up 23% of global leadership positions within the organization.

5% goal

Women Senior Leadership Goal

Aim to increase women in senior leadership roles by 5% by 2025.

Committed to increasing diversity in leadership roles

Articles

Media Contacts – Veolia North America

Suppliers – Veolia North America

Veolia North America Headquarters Info

Role

Description

field service

equipment inspection

documentation

scheduling

troubleshooting

client communication

Routinely perform field service-related activities when other members are unavailable
Effectively recruit and utilize Veolia verified contracted services
Drive part sales and rehabilitation opportunities
Drive scheduling activities and ensure project field needs are professionally managed
Actively support business development team members
Build and maintain effective communications with existing and new clients
Regularly perform equipment inspections and rehabilitation scope of work
Effectively maintain and manage field service documentation database
Ensuring all field related documentation is obtained and added to project files
Troubleshoot complex issues that regularly occur and find productive solutions
Implement strategies to grow field service team members
Develop, maintain, and actively update Veolia field service schedule
Effectively communicate with colleagues, contractors, engineers, end users on field related activities
Oversee operations of field activities

Requirements

problem solving

leadership

water aptitude

remote work

communication

u.s. eligibility

Ability to work remotely, as part of a team and singularly
Problem solving ability
Leadership skills
Understanding project needs for ongoing parts sales and equipment rehabilitation work
Ability to locate, utilize qualified resources to complete field tasks
Effective communication skills
Strong water, wastewater aptitude
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not

Benefits

Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: 86k-110k USD
Disability Insurance
Flexible Spending & Health Saving Accounts
401(k) Plan - 3% default contribution plus matching!
Paid Time Off
Paid Holidays
Tuition Reimbursement
Life Insurance
Medical, Dental, & Vision Insurance Starting Day 1!
AD&D Insurance
Training and mentoring field service team members
Parental Leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship; must already be authorized to work in the u.s.

Security clearance

Information not given or found