Plan and execute meaningful events and activities that engage residents and foster a sense of community.
Champion Company values and operations standards.
Generate awareness, interest, and excitement about the community via social media.
Elevate the customer service experience for existing and prospective residents in accordance with brand standards.
Keep meticulous customer records by consistently documenting activity in the Company CRM system (Yardi).
Build brand loyalty and contribute to achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community.
Maintain organized front desk and package rooms logs, and club room and freight elevator reservations.
Contribute to desired occupancy levels by coordinating tours of the community with the leasing team.
Champions commitment to a culture of belonging through diversity, equity, inclusion & accessibility initiatives.
Contribute to resident satisfaction and retention efforts with smiles, empathy, empowered execution, and a commitment to achieving team goals.
Convert leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood.
Encourage happy customers to share experiences by writing reviews on social networking sites.
Requirements
event planning
communication
crm
resilience
excel
college degree
Has event planning and coordination experience.
Takes pride in their exceptional and responsible communication and marketing skills: written, verbal, social media.
Is experienced with CRM systems and/or industry specific management software, such as Yardi.
Demonstrates resilience and commitment to deliver and be accountable for results.
Digitally proficient in Excel, Word, PPT.
Has a college degree or applicable lived experience.
Benefits
Pet Insurance: Because we know your furry friends are family too!
401(k) Matching: Plan for your future with our generous 401(k) matching program.
Life Insurance: Gain peace of mind for you and your loved ones with our company-paid life insurance policy.
Disability Insurance: We've got you covered with both short-term and long-term disability insurance.
Health Insurance: Choose from 3 plan options to find the perfect fit for your healthcare needs.
Enjoys a flexible schedule that includes working weekends.
Paid Holidays: Celebrate life's moments with paid time off on holidays.
Paid Time Off: Recharge and relax with our paid time off policy.
Rent Discount: Enjoy a 30% discount on rent at any of our communities to make your living situation more affordable and stress-free.
Dental Insurance: Keep your smile bright with our comprehensive dental coverage.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
A leading real estate investment trust (REIT) specializing in residential properties.
Creating long-lasting, thriving neighborhoods through development, acquisition, and management.
A portfolio featuring upscale, modern apartments and communities designed to enhance quality of life.
Development projects known for thoughtful design and modern amenities.
A history of sustainable growth, committed to creating value for investors and residents.
Focus on commercial spaces, fostering mixed-use environments to promote community interaction.
Recognized for strong management practices, ensuring high occupancy rates and resident satisfaction.
Culture + Values
We are one team.
We empower.
We are accessible.
We are community obsessed.
We think like residents and act like owners.
We get things done and own the outcome.
Environment + Sustainability
50% GHG
Net Zero commitment
Achieving a 50% reduction in Scope 1 and 2 emissions from 2021 levels by 2030 en route to Net Zero by 2050.
77 GRESB
Sustainability performance
Improved GRESB score reflects strong environmental, social, and governance practices.
42% EV Charging
Infrastructure adoption
Installation of EV stations supports electric vehicle usage.
770kW Peak
Energy efficiency pilot
Reduced peak demand and annual energy costs through innovative management strategies.
Joined the U.S. DOE Better Climate Challenge in 2022.
Recertified eight properties under BREEAM in‑use in 2024.
Inclusion & Diversity
25% increase
Board Representation
Female representation on the Board increased to 25% in 2022 and continued to grow in 2023.
Established DEIB council in 2020 and engage third-party experts for accountability.
Publicly disclose diversity metrics and recruit via HBCUs and industry groups.
Vendor network includes women-, minority-, and veteran-owned businesses aligned to U.N. human rights standards.
Partner with Esusu to report on-time rent payments to credit bureaus for 100% of residents.