Wireless Construction Manager

Description

The Field Performance Advisor (FPA) is responsible for driving optimal performance and continuous improvement among our Suppliers by engaging in regular site visits to consult and engage directly with Suppliers to correct real-time discrepancies and identify ways to improve crew effectiveness, tool utilization, and quality. The FPA will utilize their knowledge and expertise to consult with Suppliers and develop process improvements that can be integrated across sites and markets throughout the country The FPA role will partner directly with market Suppliers as a representative of Ericsson to share feedback, recommendations, and work closely with various support groups to implement more efficient and standardized ways of working.

• Continuously improve and provide feedback on Ericsson and customer specific information and training for accuracy in delivery performance via Site Tracker and Power Bi-domain metrics.
• Collect and report on supplier performance data for deployment process changes and new process trials to support business cases for new features or changes to ways of working.
• Proactively analyzes issues, identifies problems, and makes sound decisions.
• Act as an internal partner for Ericsson’s Senior Construction Managers and Project Management teams to review and evaluate market-level on-site requests, such as supporting customer meets, site access, and validating construction drawings, to support in project completion.
• Based on site review and analysis, identify Supplier performance areas in need of improvement, provide feedback on site performance metrics to Territory Director and Suppliers, and partner with Suppliers to correct, adapt, and respond to the feedback.
• Strategically plan daily and weekly site and supplier visits to achieve key targets and drive overall market performance, considering suppliers’ KPIs, performance, current needs, etc.
• Ensure Suppliers have a clear understanding of, and adhere to, Ericsson and customer processes, methods, and tools that apply to sites assigned to Suppliers in market.
• Review and analyze site performance metrics, including but not limited to, cycle time, close out package (COP) first time right, (Job Hazard Assessment) JHA compliance, Ericsson tool utilization, build quality, and customer specific requirements.
• Based on performance metrics, identify, design, and develop process improvements for Supplier’s site construction process, as well as advancements to Ericsson tools to increase efficiency and quality, collaborating with the Automation teams to develop new tools and adjust current tools to increase Supplier’s efficiency. Based on market-level findings, work with other Field Performance Advisors around the country to identify systemic problems and propose cross-market improvements.
• Build strong relationships with market Suppliers to foster a culture of continuous improvement and two-way feedback between Ericsson and Supplier.
• Engage with suppliers on-site to conduct root-cause analysis of performance deficiencies, troubleshoot problems, and ensure that Suppliers correct real-time discrepancies related to safety and construction.
• Support Governance for quarterly Supplier business reviews (QBR), report on findings in the field concerning supplier performance and actions taken and recommendations for improvement; responsible for field-related actions from QBRs. Behavioral competencies

Requirements

Please note: Market area is Seatle, WA and surrounding area, qualified candidates would need to reside within 50 miles of market area. Previous AT&T Wireless experience preferred.

• Experience with providing design solutions and guidance on order of operations.
• Strong ability to effectively communicate and work with cross-functional teams, diverse personalities, and professional skill levels. • Strong verbal and written communication skills.
• Minimum relevant work/industry experience of 7+ years.
• Ability to collaborate and partner with Suppliers for successful delivery.
• Entrepreneurial & innovative thinking.
• Previous experience working on Ericsson equipment portfolio is a plus.
• Completion of approved OSHA (Occupational Safety and Health Administration) 30-hour course for telecommunications industry.
• Strong leadership and consultative skills.
• Strong knowledge of general construction processes & procedures.
• Strong understanding of applicable health and safety regulations impacting Ericsson and its suppliers in the local market.
• Performs at a high level with minimal supervision in a fast paced and fluid work environment.
• Excellent planning & organization skills.
• Experience in managing and directing general contractor suppliers, construction scope estimation, etc. (Civils, Ground, L&A, Backhaul, Maintenance Work).
• Bachelor’s degree preferred.
• Experience leading or influencing teams to perform at their best.
• Ability to understand performance metrics and analytics and identify areas of improvement.
• Ability to interface with customers, property owners, and other internal and external ancillary personnel as needed.
• Demonstrated ability to collaborate and develop positive relationships with suppliers or other external business partners.
• Strong knowledge of contracts (leasing, vendor facing, customer facing) and financial acumen.
• Knowledge of and ability to enforce Ericsson and customer construction and quality standards.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance