Maintenance Manager at Waterton in Plano, TX | Kablio

Role

Description

make-ready

preventive maintenance

service dispatch

team supervision

budget management

property inspections

Oversee and schedule all aspects of the make-ready process to ensure apartments are ready for occupancy. This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, appliance repair, and preventive maintenance.
Partner with the Community Manager regarding all aspects of the employee lifecycle – recruitment, hiring, orientation, training and development, and performance management for the maintenance team.
Perform regular property inspections of grounds, buildings, and common areas to maintain safety and cleanliness standards- identify issues, hazardous conditions, or other maintenance needs within the community and correct or report to the Community Manager.
Provide supervision, direction, and guidance to all maintenance associates to ensure that service requests are delegated appropriately and completed accurately.
Update, execute and document preventive maintenance schedule.
Work with Community Manager to prepare the property’s budget for maintenance operations, recommended property upgrades, and capital improvements. Ensure that maintenance costs remain within the approved budget.

Requirements

epa-cfc

epa-lbp

problem solving

team leadership

customer service

high school

Strong problem solving skills
Team leadership and collaboration- the ability to motivate, lead, and collaborate with other Waterton associates, departments, or external vendors or clients.
EPA-CFC certification is required. An EPA-LBP Certification is required for any property older than 1978.
Ability to multi-task, stay organized, and meet deadlines
Excellent customer service skills through respectful interactions and communications
High school diploma or equivalent
Apartment maintenance experience preferred

Benefits

401K + match
Generous paid time off, volunteer time off, and paid holidays
Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
Competitive hourly compensation, renewal bonuses, and incentive program participation
12 weeks of paid parental leave
On-Call stipend paid for every week on call

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$10B

Assets Managed

A testimony to the company's extensive portfolio in U.S. real estate.

$1B

AUM Milestone 2002

Achieved a key growth marker in assets under management.

25 Years

Founded 1995

Celebrated a quarter-century of successful operations in 2020.

Headquartered in Chicago, it operates a vertically integrated platform encompassing acquisitions, property management, and in-house construction.
Renowned for employing value-add strategies, managing portfolios across multifamily, hospitality, and senior living sectors.
Projects include lease-ups, garden and high-rise apartments, mixed-use residences, conversions, and ground-up developments.
Innovative Resitality® model merges hotel-style hospitality with residential living for enhanced satisfaction.
Leadership comprises experts in capital markets, design/construction, and operations, with extensive industry experience.
Notable landmark transactions include Chicago’s Presidential Towers and collaborations with leading hospitality firms.
In-house team efficiently manages budgets, construction, and compliance, ensuring optimal project outcomes.

Culture + Values

Integrity – We believe that doing the right thing always comes first.
Collaboration – We are stronger when we work together to achieve success.
Excellence – We strive to exceed expectations in everything we do.
Innovation – We embrace change and encourage new ideas to improve and grow.
Accountability – We take responsibility for our actions and outcomes.
Respect – We value and respect each other’s contributions and perspectives.

Environment + Sustainability

2050

Net Zero Target

The target year for achieving net-zero emissions across operations.

Committed to environmental sustainability across operations.
Focus on improving energy efficiency and reducing carbon footprint.
Utilization of renewable energy sources in operations.
Implementation of green building standards and sustainability certifications.
Ongoing monitoring and reporting of environmental impacts for transparency.

Inclusion & Diversity

45% workforce

Female Representation

The company achieves gender balance with nearly half of its employees being female.

Dedicated to fostering a diverse and inclusive workplace.
Promotes equal opportunities in recruitment, retention, and advancement.
Initiatives to support balanced gender representation across leadership roles.
Annual diversity audits to measure progress and guide future actions.

Articles

Our History

Waterton's Impact

Property and Construction Management

Role

Description

make-ready

preventive maintenance

service dispatch

team supervision

budget management

property inspections

Oversee and schedule all aspects of the make-ready process to ensure apartments are ready for occupancy. This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, appliance repair, and preventive maintenance.
Partner with the Community Manager regarding all aspects of the employee lifecycle – recruitment, hiring, orientation, training and development, and performance management for the maintenance team.
Perform regular property inspections of grounds, buildings, and common areas to maintain safety and cleanliness standards- identify issues, hazardous conditions, or other maintenance needs within the community and correct or report to the Community Manager.
Provide supervision, direction, and guidance to all maintenance associates to ensure that service requests are delegated appropriately and completed accurately.
Update, execute and document preventive maintenance schedule.
Work with Community Manager to prepare the property’s budget for maintenance operations, recommended property upgrades, and capital improvements. Ensure that maintenance costs remain within the approved budget.

Requirements

epa-cfc

epa-lbp

problem solving

team leadership

customer service

high school

Strong problem solving skills
Team leadership and collaboration- the ability to motivate, lead, and collaborate with other Waterton associates, departments, or external vendors or clients.
EPA-CFC certification is required. An EPA-LBP Certification is required for any property older than 1978.
Ability to multi-task, stay organized, and meet deadlines
Excellent customer service skills through respectful interactions and communications
High school diploma or equivalent
Apartment maintenance experience preferred

Benefits

401K + match
Generous paid time off, volunteer time off, and paid holidays
Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
Competitive hourly compensation, renewal bonuses, and incentive program participation
12 weeks of paid parental leave
On-Call stipend paid for every week on call

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$10B

Assets Managed

A testimony to the company's extensive portfolio in U.S. real estate.

$1B

AUM Milestone 2002

Achieved a key growth marker in assets under management.

25 Years

Founded 1995

Celebrated a quarter-century of successful operations in 2020.

Headquartered in Chicago, it operates a vertically integrated platform encompassing acquisitions, property management, and in-house construction.
Renowned for employing value-add strategies, managing portfolios across multifamily, hospitality, and senior living sectors.
Projects include lease-ups, garden and high-rise apartments, mixed-use residences, conversions, and ground-up developments.
Innovative Resitality® model merges hotel-style hospitality with residential living for enhanced satisfaction.
Leadership comprises experts in capital markets, design/construction, and operations, with extensive industry experience.
Notable landmark transactions include Chicago’s Presidential Towers and collaborations with leading hospitality firms.
In-house team efficiently manages budgets, construction, and compliance, ensuring optimal project outcomes.

Culture + Values

Integrity – We believe that doing the right thing always comes first.
Collaboration – We are stronger when we work together to achieve success.
Excellence – We strive to exceed expectations in everything we do.
Innovation – We embrace change and encourage new ideas to improve and grow.
Accountability – We take responsibility for our actions and outcomes.
Respect – We value and respect each other’s contributions and perspectives.

Environment + Sustainability

2050

Net Zero Target

The target year for achieving net-zero emissions across operations.

Committed to environmental sustainability across operations.
Focus on improving energy efficiency and reducing carbon footprint.
Utilization of renewable energy sources in operations.
Implementation of green building standards and sustainability certifications.
Ongoing monitoring and reporting of environmental impacts for transparency.

Inclusion & Diversity

45% workforce

Female Representation

The company achieves gender balance with nearly half of its employees being female.

Dedicated to fostering a diverse and inclusive workplace.
Promotes equal opportunities in recruitment, retention, and advancement.
Initiatives to support balanced gender representation across leadership roles.
Annual diversity audits to measure progress and guide future actions.

Articles

Our History

Waterton's Impact

Property and Construction Management