Solution Navigator at Mri Software in Greater Cleveland | Kablio

Role

Description

client listening

technical support

Listen to and empathize with clients to understand their needs
Tackle a wide range of questions, technical issues, and unique challenges

Requirements

sql

communication

problem solving

accounting

property management

resourceful

A natural communicator who cares about customer experience
Troubleshoot creatively to solve problems efficiently
Understand basic accounting concepts
Familiar with property management or software industy
Curious, resourceful, and driven to solve problems
SQL experience

Benefits

Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1971

Year Founded

MRI Software was established in 1971 and has grown to become a global leader in real estate technology.

Headquartered in Cleveland, Ohio, the company offers innovative software solutions tailored to real estate and investment management.
MRI's platform allows organizations to make smarter decisions, streamline operations, and improve tenant and investor relations.
The company serves a diverse range of industries, from residential to commercial real estate, empowering businesses to maximize value.
MRI's expertise spans property management, investment management, and financial reporting, addressing every aspect of real estate operations.
It continues to grow through acquisitions, expanding its product offerings and reinforcing its position as an industry leader.
A standout feature of MRI Software is its ability to provide flexible, customizable solutions, ensuring that every client receives a tailored experience.
With a global presence, MRI has cemented its role as a key player in transforming how real estate is managed and invested in.

Culture + Values

Be nice. Do good. Act with integrity.
Get it done. Move smart. Make it happen. Take responsibility.
Strive to amaze. Astound clients. Delight partners. Wow everyone.
Be fearless. Aim high. Be bold. Innovate without limits.
Enjoy the ride. Have fun. Embrace change. Celebrate wins.

Environment + Sustainability

$630,000 saved

Energy Solution Impact

Clients using the energy solution achieved significant savings and reduced their environmental footprint across 12 sites.

22 million kW reduction

Energy Efficiency Achievement

The solution helped clients reduce energy consumption across 12 sites, contributing to sustainability goals.

Facilitate journey to Net Zero or Carbon Neutrality via comprehensive carbon reporting and automated GHG tracking.
Provide tools to track electricity, renewable energy, gas usage, and employee mileage across the entire organization.
Deliver highly accurate calculation tools to manage science-based targets, track performance, and capture organizational baseline.
Offer dashboards and analytics to identify energy-saving opportunities and verify savings per IPMVP standards.
Enable sustainability accounting, opportunity identification, and actionable change in one integrated platform.

Inclusion & Diversity

May 23, 2023

CEO Pledge Date

CEO signed the CEO Action for Diversity & Inclusion pledge to foster a workplace that values diverse perspectives.

ERG Established

Women and Allies ERG

The Women and Allies Employee Resource Group (ERG) was established prior to May 2023 to support gender diversity initiatives.

May 2023

LGBTQIA+ ERG Launched

The PRISM LGBTQIA+ Employee Resource Group was launched in May 2023 to promote inclusion for LGBTQIA+ employees.

Four Pillars

DEI Strategy

The company's diversity, equity, and inclusion strategy is built on four pillars: People, Culture, Community, and Marketplace.

Formed partnerships with Coding Black Females, AnitaB.org, WITI, INROADS, and Steel City Codes to support underserved and underrepresented groups.

Articles

MRI Software — Wikipedia

Contact & Locations – MRI Software

MRI Software is hiring a Software Engineer (Reddit)

MRI Software is hiring a Project Manager (Reddit)

Company

Overview

1971

Year Founded

MRI Software was established in 1971 and has grown to become a global leader in real estate technology.

Headquartered in Cleveland, Ohio, the company offers innovative software solutions tailored to real estate and investment management.
MRI's platform allows organizations to make smarter decisions, streamline operations, and improve tenant and investor relations.
The company serves a diverse range of industries, from residential to commercial real estate, empowering businesses to maximize value.
MRI's expertise spans property management, investment management, and financial reporting, addressing every aspect of real estate operations.
It continues to grow through acquisitions, expanding its product offerings and reinforcing its position as an industry leader.
A standout feature of MRI Software is its ability to provide flexible, customizable solutions, ensuring that every client receives a tailored experience.
With a global presence, MRI has cemented its role as a key player in transforming how real estate is managed and invested in.

Culture + Values

Be nice. Do good. Act with integrity.
Get it done. Move smart. Make it happen. Take responsibility.
Strive to amaze. Astound clients. Delight partners. Wow everyone.
Be fearless. Aim high. Be bold. Innovate without limits.
Enjoy the ride. Have fun. Embrace change. Celebrate wins.

Environment + Sustainability

$630,000 saved

Energy Solution Impact

Clients using the energy solution achieved significant savings and reduced their environmental footprint across 12 sites.

22 million kW reduction

Energy Efficiency Achievement

The solution helped clients reduce energy consumption across 12 sites, contributing to sustainability goals.

Facilitate journey to Net Zero or Carbon Neutrality via comprehensive carbon reporting and automated GHG tracking.
Provide tools to track electricity, renewable energy, gas usage, and employee mileage across the entire organization.
Deliver highly accurate calculation tools to manage science-based targets, track performance, and capture organizational baseline.
Offer dashboards and analytics to identify energy-saving opportunities and verify savings per IPMVP standards.
Enable sustainability accounting, opportunity identification, and actionable change in one integrated platform.

Inclusion & Diversity

May 23, 2023

CEO Pledge Date

CEO signed the CEO Action for Diversity & Inclusion pledge to foster a workplace that values diverse perspectives.

ERG Established

Women and Allies ERG

The Women and Allies Employee Resource Group (ERG) was established prior to May 2023 to support gender diversity initiatives.

May 2023

LGBTQIA+ ERG Launched

The PRISM LGBTQIA+ Employee Resource Group was launched in May 2023 to promote inclusion for LGBTQIA+ employees.

Four Pillars

DEI Strategy

The company's diversity, equity, and inclusion strategy is built on four pillars: People, Culture, Community, and Marketplace.

Formed partnerships with Coding Black Females, AnitaB.org, WITI, INROADS, and Steel City Codes to support underserved and underrepresented groups.

Articles

MRI Software — Wikipedia

Contact & Locations – MRI Software

MRI Software is hiring a Software Engineer (Reddit)

MRI Software is hiring a Project Manager (Reddit)