Senior Manager - IT ETRM Systems at Energy Transfer in Houston, TX | Kablio

Role

Description

vendor escalations

incident management

status meetings

it governance

afterhours support

rightangle modeling

Responsible for vendor issue escalations and communications
Assigning, prioritizing, working and managing user incidents and requests while ensuring OLA targets are met
Facilitating weekly status meetings with business to review and prioritize open incidents and
Adheres to, enforces, and champions the IT Governance programs (e.g. incident/change management
Establishing overall team initiatives and individual team member goals
Working closely and collaboratively with internal audit, IT applications/infrastructure and security teams
Escalation point for afterhours support and responsible for managing the team's on call schedule
Providing functional, configuration and modeling expertise in RightAngle for bulk/lease crude, NGLs and refined products
Writing annual team member performance evaluations as well as HR communications

Requirements

bachelor's

itil

sql

rightangle

agile

team leadership

Bachelor's degree preferably in Information Technology, Information Systems or related area
Familiarity with ITIL concepts and change management procedures
Must be able to efficiently direct work activities and independently resolve issues
Demonstrated experience leading and mentoring teams
Demonstrated ability to work under pressure and meet tight deadlines while still maintaining high quality standards
Knowledge of the software development life cycle (SDLC), application architecture, project management, software integration, data management/governance, business intelligence, and/or business process analysis
Strong written and verbal communication skills with an aptitude for problem solving
Experience with waterfall and agile development methodologies
Ability to quickly identify and implement solutions for complex problems
10+ years of RightAngle support or implementation experience
Working knowledge of industry leading corporate and financial systems (SAP, Salesforce, SharePoint, etc.)
Knowledge of the midstream (upstream, downstream) energy industry
Expertise in front to back office data flow in RightAngle, including Trade Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory and Settlements
Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
Up to 10% travel to Dallas, TX, Houston, TX or Newtown Square, PA is required.
Experience managing and leading teams (full-time employees and contractors), with a demonstrated ability to navigate complex and cross-functional organizations
A strong understanding of SQL and relational databases

Benefits

Usually, normal office working conditions.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

125,000 miles

Pipeline Network

The company owns or operates an extensive network of pipelines crisscrossing the U.S., facilitating the transport of various energy products.

$83 billion

Annual Revenue

In 2023, the company achieved robust financial performance with multibillion-dollar revenues.

$5 billion

2025 Capital Expenditure Plan

The company has allocated significant resources for growth through a strategic capital expenditure plan.

42-inch

Pipeline Diameter

The company operates one of the largest gas pipelines in Texas, showcasing its capacity for major energy infrastructure.

Growth has been fuelled by bold acquisitions—Sunoco, Southern Union, Regency, Williams, SemGroup, Crestwood—each adding new pipeline systems, storage, or marketing reach.
Projects range from the first Dakota Access crude conduit to the Lake Charles LNG export terminal and AI-data center gas supply agreement.
Specialisms span natural gas midstream, interstate/intrastate transport, NGL fractionation, crude/refined-product terminals and LNG operations.
Unusual fact: beyond pipelines, it even struck a deal to power AI-focused data centers via its Oasis Pipeline, showcasing a creative pivot into tech-energy synergy.

Culture + Values

Integrity: Strong enforcement of integrity and compliance standards across the organization
Community: A culture of openness, transparency and continuous improvement
Excellence: Strive to be best in class in EH&S and compliance performance
Responsibility: Committed to protecting the environment and conserving natural resources
We believe in doing what’s right. We strive for honesty and respect in all that we do
We believe in a culture of honesty, trust and respect. Our people are our most valued resource

Environment + Sustainability

20% Renewable Energy

Energy Procurement

Approximately 20% of electrical energy purchased daily is from renewable sources like wind and solar.

~4,000 kW/day

Solar Energy Generation

Installed ~18,000 solar panels at metering stations, generating enough power for ~127 homes daily.

789,908 tons CO₂

Emission Reduction

Dual-Drive compressor technology reduced CO₂ emissions in Texas by ~789,908 tons in 2023.

15% GHG Reduction

Year-over-Year Emissions

Reduced greenhouse gas emissions by 15% from 2022 to 2023.

Installed thermal oxidizers at processing plants to reduce methane and VOC emissions by 98–99%
Use ~12,000 low-emission pneumatic devices, preventing ~71 tons (2.9 M scf) of methane emissions daily
Sequestered ~69,400 metric tons CO₂ via carbon capture in 2023
Partnered conservation projects sequestered ~368 metric tons CO₂e in 2023
Joined Environmental Partnership to reduce emissions and support solar powering of cryogenic plants and compressor stations
Member of Environmental Partnership, API Environmental Partnership, Pipeline Research Council International for emissions reduction best practices
Zero-incident culture goal with tracking via Performance Assurance Program and real-time EHS incident tracking
Reported net reduction of ~765,000 tons of Scope 1 CO₂ emissions via Dual-Drive compressors in 2021
Invested US $150 million in environmental initiatives (2024)
No stated net-zero target by date

Inclusion & Diversity

3.8-3.9/5

D&I Employee Rating

Average diversity and inclusion rating based on feedback from ~263 employees on Glassdoor.

Gender Ratings

D&I Ratings by Gender

Women: 3.7/5 based on 33 responses; Men: 3.9/5 based on 90 responses on Glassdoor.

Top 5% Rank

Diversity Ranking on Comparably

The company scores in the top 5% for gender and diversity ratings among firms with over 10,000 employees on Comparably.

15,000+ Organizations

Job Promotions

Promotes job opportunities to over 15,000 diversity-focused organizations across the U.S.

All leaders receive mandatory diversity & inclusion training.
No gender‑representation % disclosed publicly.

Articles

Energy Transfer Careers

Projects

Energy Transfer Overview

Role

Description

vendor escalations

incident management

status meetings

it governance

afterhours support

rightangle modeling

Responsible for vendor issue escalations and communications
Assigning, prioritizing, working and managing user incidents and requests while ensuring OLA targets are met
Facilitating weekly status meetings with business to review and prioritize open incidents and
Adheres to, enforces, and champions the IT Governance programs (e.g. incident/change management
Establishing overall team initiatives and individual team member goals
Working closely and collaboratively with internal audit, IT applications/infrastructure and security teams
Escalation point for afterhours support and responsible for managing the team's on call schedule
Providing functional, configuration and modeling expertise in RightAngle for bulk/lease crude, NGLs and refined products
Writing annual team member performance evaluations as well as HR communications

Requirements

bachelor's

itil

sql

rightangle

agile

team leadership

Bachelor's degree preferably in Information Technology, Information Systems or related area
Familiarity with ITIL concepts and change management procedures
Must be able to efficiently direct work activities and independently resolve issues
Demonstrated experience leading and mentoring teams
Demonstrated ability to work under pressure and meet tight deadlines while still maintaining high quality standards
Knowledge of the software development life cycle (SDLC), application architecture, project management, software integration, data management/governance, business intelligence, and/or business process analysis
Strong written and verbal communication skills with an aptitude for problem solving
Experience with waterfall and agile development methodologies
Ability to quickly identify and implement solutions for complex problems
10+ years of RightAngle support or implementation experience
Working knowledge of industry leading corporate and financial systems (SAP, Salesforce, SharePoint, etc.)
Knowledge of the midstream (upstream, downstream) energy industry
Expertise in front to back office data flow in RightAngle, including Trade Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory and Settlements
Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
Up to 10% travel to Dallas, TX, Houston, TX or Newtown Square, PA is required.
Experience managing and leading teams (full-time employees and contractors), with a demonstrated ability to navigate complex and cross-functional organizations
A strong understanding of SQL and relational databases

Benefits

Usually, normal office working conditions.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

125,000 miles

Pipeline Network

The company owns or operates an extensive network of pipelines crisscrossing the U.S., facilitating the transport of various energy products.

$83 billion

Annual Revenue

In 2023, the company achieved robust financial performance with multibillion-dollar revenues.

$5 billion

2025 Capital Expenditure Plan

The company has allocated significant resources for growth through a strategic capital expenditure plan.

42-inch

Pipeline Diameter

The company operates one of the largest gas pipelines in Texas, showcasing its capacity for major energy infrastructure.

Growth has been fuelled by bold acquisitions—Sunoco, Southern Union, Regency, Williams, SemGroup, Crestwood—each adding new pipeline systems, storage, or marketing reach.
Projects range from the first Dakota Access crude conduit to the Lake Charles LNG export terminal and AI-data center gas supply agreement.
Specialisms span natural gas midstream, interstate/intrastate transport, NGL fractionation, crude/refined-product terminals and LNG operations.
Unusual fact: beyond pipelines, it even struck a deal to power AI-focused data centers via its Oasis Pipeline, showcasing a creative pivot into tech-energy synergy.

Culture + Values

Integrity: Strong enforcement of integrity and compliance standards across the organization
Community: A culture of openness, transparency and continuous improvement
Excellence: Strive to be best in class in EH&S and compliance performance
Responsibility: Committed to protecting the environment and conserving natural resources
We believe in doing what’s right. We strive for honesty and respect in all that we do
We believe in a culture of honesty, trust and respect. Our people are our most valued resource

Environment + Sustainability

20% Renewable Energy

Energy Procurement

Approximately 20% of electrical energy purchased daily is from renewable sources like wind and solar.

~4,000 kW/day

Solar Energy Generation

Installed ~18,000 solar panels at metering stations, generating enough power for ~127 homes daily.

789,908 tons CO₂

Emission Reduction

Dual-Drive compressor technology reduced CO₂ emissions in Texas by ~789,908 tons in 2023.

15% GHG Reduction

Year-over-Year Emissions

Reduced greenhouse gas emissions by 15% from 2022 to 2023.

Installed thermal oxidizers at processing plants to reduce methane and VOC emissions by 98–99%
Use ~12,000 low-emission pneumatic devices, preventing ~71 tons (2.9 M scf) of methane emissions daily
Sequestered ~69,400 metric tons CO₂ via carbon capture in 2023
Partnered conservation projects sequestered ~368 metric tons CO₂e in 2023
Joined Environmental Partnership to reduce emissions and support solar powering of cryogenic plants and compressor stations
Member of Environmental Partnership, API Environmental Partnership, Pipeline Research Council International for emissions reduction best practices
Zero-incident culture goal with tracking via Performance Assurance Program and real-time EHS incident tracking
Reported net reduction of ~765,000 tons of Scope 1 CO₂ emissions via Dual-Drive compressors in 2021
Invested US $150 million in environmental initiatives (2024)
No stated net-zero target by date

Inclusion & Diversity

3.8-3.9/5

D&I Employee Rating

Average diversity and inclusion rating based on feedback from ~263 employees on Glassdoor.

Gender Ratings

D&I Ratings by Gender

Women: 3.7/5 based on 33 responses; Men: 3.9/5 based on 90 responses on Glassdoor.

Top 5% Rank

Diversity Ranking on Comparably

The company scores in the top 5% for gender and diversity ratings among firms with over 10,000 employees on Comparably.

15,000+ Organizations

Job Promotions

Promotes job opportunities to over 15,000 diversity-focused organizations across the U.S.

All leaders receive mandatory diversity & inclusion training.
No gender‑representation % disclosed publicly.

Articles

Energy Transfer Careers

Projects

Energy Transfer Overview