Leading company in sustainable technology solutions.
● Resolving clients' concerns in a timely and amicable manner.
● Works closely with Sales, Customer Success Team, and other departments to ensure customer satisfaction and problem resolution.
● Developing and executing sales plans to meet these quotas.
● Executing and nurturing opportunities via our Account Based Marketing approach.
● Upselling and cross selling our services on existing renewals and managed services.
● Presenting in-depth reports to the director of sales and other stakeholders, as required.
● Organizing and presenting monthly or quarterly customer business reviews.
● Closely coordinates company executive involvement with customer management.
● Managing your pipeline and forecast in a timely and accurate fashion.
● Conducting regular market research to maintain an updated knowledge of consumers' needs and competitors' activities.
● Traveling to businesses to conduct sales presentations.
● Establishing and nurturing strong relationships with current customers.
▪ A post-secondary degree in a related field with 5+ years of experience managing key accounts in SaaS based technology sales;
▪ Excellent written and verbal communication skills, with the ability to manage and influence across all levels of the organization;
▪ Professional demeanor and appearance with a flair for polished presentations;
▪ Outstanding interpersonal skills, with the ability to relate and build rapport with all levels of staff and professionals;
▪ Willingness to travel - overnight travel is estimated at 15% to 20%;
▪ Superior organizational skills, with the ability or prioritize and manage multiple tasks with accuracy and strong attention to detail;
▪ Proven analytical and problem solving skills with the ability to quickly learn new concepts/processes;
To ensure success as an Account Manager, you should be adept at market research and skilled in forming long-lasting, mutually-beneficial relationships. An Account Manager will be someone whose customer-oriented approach and sales expertise result in increased profitability. Ultimately, an outstanding Account Manager will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.
▪ Proven success with meeting quality and timeline standards, and motivated to work with limited supervision to produce quality results and deliver established priorities;
▪ A minimum of 3 years of construction industry exposure with either product manufacturers, wholesale distributors or independent sales rep experience in the plumbing, HVAC, electrical or similar categories
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