Senior Leasing Manager - CLC ($68,640 - $126,700) at Irvine Company in San Diego, CA | USD68,640-126,700 | Kablio

Role

Description

ringcentral

reporting

coaching

quality assurance

escalation management

consultative selling

Creates a service focused culture for customers and employees leading by example and ensuring a proactive approach is adopted for all key customer touch points.
Leads, coaches and develops direct reports to create a culture of excellence and continuous learning.
Uses a consultative selling approach to evaluate customer needs while communicating relevant benefits.
Ensures Abandon Call Rate and Service Level goals are achieved by utilizing RingCentral to monitor all call queues and adjust schedules as needed.
Provides required performance reports timely.
Completes call coaching weekly with Leasing Consultant.
Strategically develops and executes plans to exceed key performance indicators.
Assists with addressing and resolving customer escalations.
Attends Quality Assurance inbound call and ILS calibrations.

Requirements

sales experience

travel

communication

market knowledge

bachelor's

Two years experience in sales environment
Occasional travel required
Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus
Maintains accurate and in-depth knowledge of all aspects of the market.
Bachelor’s degree preferred

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

20% Control

Orange County Holdings

Controls nearly 20% of Orange County, integrating development areas with permanent natural landmarks.

$3-4B Revenue

Annual Financial Strength

Generates over $3–4 billion in annual revenue as a private entity.

150 Office Hubs

Managed Communities

Oversees 150 office communities across coastal California.

40+ Retail Centers

Open-Air Shopping

Oversees 40+ open-air retail centers along coastal California.

Founded in 1864 on a vast ranch, the company evolved into a master‑planner shaping the City of Irvine and Newport Coast.
Privately owned by real‑estate magnate Donald Bren, it retains unmatched control of coastal‑California land.
Its portfolio spans luxury apartments, office campuses, retail centers, resorts and preserved open space.
Typical projects include high‑end residential villages, modern workplace hubs, premier shopping districts and resort hotels.
Focuses on master‑planned communities integrating housing, jobs, schools, parks, retail and nature preserves.
It has created iconic destinations like Irvine Spectrum Center, Fashion Island and Newport Coast resort.

Culture + Values

We are committed to providing exceptional customer service.
We foster an entrepreneurial culture where ideas are welcomed and people are encouraged to take initiative.
We are passionate about quality and excellence in everything we do.
We embrace diversity and inclusion, empowering people to bring their unique perspectives to the workplace.
We are driven by integrity, accountability, and ethical behavior.
We continually strive for innovation and improvement.
We create environments where employees and customers can thrive.

Environment + Sustainability

2045

Carbon Neutrality Target

Aim to achieve net zero carbon emissions by this year.

40%

Carbon Footprint Reduction

Achieved a significant reduction in operational emissions since 2015.

25%

Water Usage Reduction

Reduced water consumption per square foot over the last five years.

75%

Construction Waste Diversion

Recycled or repurposed a large portion of construction materials.

Committed to sustainability and environmental stewardship.
Integrates sustainable design features into new developments, such as energy-efficient systems and green building certifications.

Inclusion & Diversity

40% Leadership

Women in Leadership

Women hold nearly half of leadership roles, reflecting the company's commitment to性别多样性。

Fosters an inclusive workplace where all employees feel respected and valued.
Supports employee resource groups focused on women in leadership, veterans, and LGBTQ+ employees.
Tracks progress through regular diversity audits to improve workplace inclusivity.

Articles

About Irvine Company

Careers at Irvine Company

Irvine Company News

Company

Overview

20% Control

Orange County Holdings

Controls nearly 20% of Orange County, integrating development areas with permanent natural landmarks.

$3-4B Revenue

Annual Financial Strength

Generates over $3–4 billion in annual revenue as a private entity.

150 Office Hubs

Managed Communities

Oversees 150 office communities across coastal California.

40+ Retail Centers

Open-Air Shopping

Oversees 40+ open-air retail centers along coastal California.

Founded in 1864 on a vast ranch, the company evolved into a master‑planner shaping the City of Irvine and Newport Coast.
Privately owned by real‑estate magnate Donald Bren, it retains unmatched control of coastal‑California land.
Its portfolio spans luxury apartments, office campuses, retail centers, resorts and preserved open space.
Typical projects include high‑end residential villages, modern workplace hubs, premier shopping districts and resort hotels.
Focuses on master‑planned communities integrating housing, jobs, schools, parks, retail and nature preserves.
It has created iconic destinations like Irvine Spectrum Center, Fashion Island and Newport Coast resort.

Culture + Values

We are committed to providing exceptional customer service.
We foster an entrepreneurial culture where ideas are welcomed and people are encouraged to take initiative.
We are passionate about quality and excellence in everything we do.
We embrace diversity and inclusion, empowering people to bring their unique perspectives to the workplace.
We are driven by integrity, accountability, and ethical behavior.
We continually strive for innovation and improvement.
We create environments where employees and customers can thrive.

Environment + Sustainability

2045

Carbon Neutrality Target

Aim to achieve net zero carbon emissions by this year.

40%

Carbon Footprint Reduction

Achieved a significant reduction in operational emissions since 2015.

25%

Water Usage Reduction

Reduced water consumption per square foot over the last five years.

75%

Construction Waste Diversion

Recycled or repurposed a large portion of construction materials.

Committed to sustainability and environmental stewardship.
Integrates sustainable design features into new developments, such as energy-efficient systems and green building certifications.

Inclusion & Diversity

40% Leadership

Women in Leadership

Women hold nearly half of leadership roles, reflecting the company's commitment to性别多样性。

Fosters an inclusive workplace where all employees feel respected and valued.
Supports employee resource groups focused on women in leadership, veterans, and LGBTQ+ employees.
Tracks progress through regular diversity audits to improve workplace inclusivity.

Articles

About Irvine Company

Careers at Irvine Company

Irvine Company News