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Leasing Manager
Rpm Living
Lead leasing team, manage leasing, marketing, resident relations, and operations.
5d ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Phoenix, AZ
Onsite
Company Size
4,600 Employees
Service Specialisms
Property Management
Real Estate Services
Leasing
Asset Management
Construction Management
Facility Management
Project Management
Property Development
Sector Specialisms
Residential
Senior
Affordable
Role
What you would be doing
lease management
lead generation
market research
social media
resident retention
customer service
- Oversees leasing staff, including training, development, evaluation, and rewards while providing feedback on pricing, product, and the team.
- Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
- Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
- Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
- Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
- Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
- May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
- Attends weekly and daily goal setting meetings as appropriate
- Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
- Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for
- Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed
- Provide excellent customer service while maintaining the highest standards for resident service
- Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (i.e. competitive rental rates, referrals, promotions, locators, and outreach)
- Community Manager approval and follow up with applicants on their status
- Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
- Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards
What you bring
driver's license
bachelor's degree
microsoft office
project management
leasing experience
supervisory experience
- Valid driver’s license – Required
- Must be able to hear and understand verbal communications in person and over the phone or computer
- May be required to sit for extended periods of time while working at a desk
- May be required to climb stairs
- 4 years’ experience in Leasing capacity – Preferred
- Must be able to operate a computer, keyboard, mouse and other office equipment
- Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
- Microsoft Office Suite, Project Management, Adobe, Property Management Software, PopCard or LTS experience
- Must be able to read documents, computer screens and data
- 2 years’ experience in supervisory role – Preferred
- 401(k) with robust company match
- Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
- Employer-paid employee assistance, mental health, and wellness programs
- Comprehensive healthcare coverage available for all full-time, regular associates
- Weekly pay for all associates working onsite at an apartment community
- Paid time off plus floating holidays and volunteer days
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance
- Opportunities for professional development, career growth, and role-based learning plans
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- employment is contingent upon successful completion of a background check as required by local and federal regulations.
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Company
Overview
10 rental units
Initial Portfolio
Managing just 10 rental units at the start.
No.42 to No.3
NMHC Top 50 Ranking
Climbed the NMHC Top 50 list from position 42 to 3 by 2024.
226,000 units
Managed Units
Now manages over 226,000 units across 26 states.
75,000 units
Annual Expansion
Added 75,000 units in a single year, marking a significant growth milestone.
- Three core service lines—hands‑on property management, strategic investments, and development—work together seamlessly.
- Typical projects include conventional, senior, and affordable multifamily communities, often with value-add and lease-up cycles.
- The award-winning Olmsted brand showcases their development chops, earning national recognition for design and community focus.
- Customer-focused approach that drives business success
- Commitment to high-quality service
- Building lasting partnerships with residents and clients
- Integrity in all aspects of business operations
- Innovation that enhances the living experience
- Accountability in meeting goals and delivering results
- Collaboration with teams across the company to achieve shared goals
2040
Net Zero Emissions Goal
The company aims to achieve net zero emissions by the year 2040, demonstrating a strong commitment to combating climate change.
- Commitment to sustainability through resource-efficient operations
- Dedicated to reducing carbon footprint and increasing energy efficiency
- Focus on implementing green building certifications for properties
- Investment in renewable energy initiatives
- Fostering an inclusive culture where diverse perspectives are valued
- Empowering employees to thrive regardless of background or identity
- Prioritizing gender equality and diversity in leadership roles
- Continuous investment in programs to support diverse talent acquisition
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