The technical advisor will be responsible for providing phone support to techs perhaps on non-scheduled workdays. This employee may help provide assessment and feedback on prospective candidates for employment. All responsibilities to be fulfilled with the utmost respect and professionalism in dealings with fellow team members and clients.
The advisor may also contribute to tech meetings or group chats on technical tips, product information, or installation techniques to help make our service and installations consistent.
A technically savvy, customer-friendly working technician in the field who provides technical support to fellow team members. Works to increases efficiency on jobs by helping to diagnose jobs, decrease installation time, propose the appropriate scope of work and minimize callbacks.
While technicians may be contacting the advisor for quick answers, the ultimate goal is for the advisor to help lead the teammate to self-assessing and exercise their own troubleshooting skills. This position is not designed to be an enabler and the “answer man”-it is to help coach teammates how to think, how to troubleshoot, lest they become dependent upon the advisor.
Requirements
background check
drug screen
5+ years
electrical service
physical dexterity
work ethic
Must pass Motor Vehicle, Background check and Drug Screen applicable per state law
5+ year of Electrical Service experience is preferred.
Physical dexterity.
Good work ethic and willingness to learn new methods.
Benefits
Company truck, gas card, phone, tablet and uniform
Medical, Prescription, Dental, Vision, Group Life, HSA, Matching 401k benefits
Paid training
Paid Vacation
Paid Holiday
On-going training & development, growth opportunities
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass motor vehicle check, background check, and drug screen as required by state law
Company
Overview
1992 founded
Year Established
The company was established in 1992, marking its origins as a neighborhood service team.
2021 acquired
Ownership Change
The company came under private equity ownership in October 2021 through its acquisition by Apex Service Partners.
From plumbing origins, it expanded into HVAC, electrical work, drains, and indoor air solutions to meet broader homeowner needs.
Delivers strong, repeatable earnings under private equity management.
Typical projects include urgent plumbing repairs, AC maintenance, full heating system replacements, and electrical upgrades.
Known for same-day response and transparent upfront pricing, emphasizing speed and reliability.
Services residential and commercial clients across the Chicago area, often tackling emergency breakdowns within hours.
Team members wear shoe coverings and guarantee cleanup, blending professionalism with customer brand promise.
Retains a boutique feel with rapid dispatch, clean uniforms, and tech-driven scheduling for efficient, personal service.