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Customer Fulfillment & Expedite Specialist
Gf Piping Systems
Coordinate order expedites, monitor delivery risks, and liaise across teams.
6d ago
Junior (1-3 years)
Full Time
Irvine, CA
Office Full-Time
Company Size
8,309 Employees
Service Specialisms
Engineering
Project support
Technical services
Training and seminars
Proposal and detail engineering
Condition analysis
Digital libraries
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
expedite management
process improvement
cross functional
project support
customer advocacy
order review
- Expedite Management: Identify and execute expedites for customer orders by partnering with planning, operations, and logistics to secure required materials or shorten lead times. Provide timely updates to customers and stakeholders.
- Process Improvement: Identify opportunities to streamline and enhance order management processes. Support the development and implementation of best practices that improve accuracy, efficiency, and customer outcomes.
- Cross-Functional Collaboration: Build strong working relationships with Planning, Supply Chain, Customer Service, and Sales teams to align priorities, resolve constraints, and deliver customer-focused solutions.
- Project Support: Participate in special projects and continuous improvement initiatives related to order fulfillment, customer experience, or operational efficiency. Provide data analysis, documentation, and recommendations as needed.
- Customer Advocacy: Act as the voice of the customer within internal teams, ensuring that commitments are met, and issues are escalated and addressed with urgency.
- Proactive Order Review: Regularly review open order reports to identify potential risks to on-time delivery. Take ownership of issues, initiate corrective actions, and communicate status updates both internally and externally.
What you bring
business degree
2-4 years
order management
customer service
supply chain
- Associate or bachelor’s degree in business, Supply Chain, or related field preferred
- 2–4 years of experience in order management, customer service, or supply chain roles
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Security clearanceInformation not given or found
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Company
Overview
Founded in 1802
Year Established
The company traces its origins back to 1802, showcasing a legacy of over two centuries in metallurgy and piping solutions.
CHF 1.97B
Annual Sales
The company generated CHF 1.97 billion in sales in 2024, reflecting its strong market position.
36 Facilities
Global Reach
Operates 36 production facilities and sales offices across over 30 countries, indicating extensive global operations.
1,200+ Projects
Project Deliveries
Delivered over 1,200 tailored piping projects in a single year, highlighting its expertise in custom solutions.
- Its roots trace back over two centuries to expertise in metallurgy, evolving into advanced plastic and metal piping technologies.
- Projects range from leak‑free municipal water networks and legionella‑safe potable water systems to high‑efficiency cooling in data centers.
- Technical focus spans plastic and metal fittings, valves, pipes, jointing methods, and digitized automation tools.
- Specialist sectors include industry, infrastructure, buildings, water and gas distribution, chemical process, data centers, marine, and food & beverage.
- Innovations such as ultrasonic leak testing, pre‑insulated COOL‑FIT piping, and plastic butterfly valves underscore its engineering leadership.
Since 1802
Years of Excellence
Reflects the company's deep-rooted legacy and commitment to continuous improvement over nearly two centuries.
- Performance is about speed and excellence.
- Learning is about having an open mind.
- Caring is about being part of a team.
90% Scope 1-3
Net-Zero Emissions Target
Committed to reducing emissions across all scopes by 90% by 2050, validated by SBTi.
30% Emissions Reduction
Scope 1+2 at Seewis Plant
Achieved a 30% reduction in CO₂e emissions by 2023 compared to 2019 baseline.
30% Renewable Energy
GF Piping Systems' Electricity
30% of electricity used in 2023 came from certified renewable sources.
70% Sustainable Sales
2025 Sales Target
70% of total sales in 2025 to come from products with social or environmental benefits.
- Ensuring sustainability assessments cover 80% of procurement spend.
- Science-based targets include reducing Scope 3 CO₂e by 34.6% per tonne by 2030.
- Planning to achieve a 20% reduction in water intensity in high-stress areas and waste intensity by 20% to landfill/incineration.
30% Women Managers
Diversity in Leadership
Achieved 30% women in newly appointed managerial roles in 2021, exceeding a target of 25% by 2025.
80% Employee Recs
Employee Satisfaction
Target to have at least 80% of employees recommend the workplace as an employer.
30% Safety Boost
Workplace Safety
Aiming to reduce the accident rate by 30% as part of the People & Well-being pillar.
- Supports a diverse, engaging, and safe workplace as part of its Sustainability Framework.
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