HVAC Truck Based Service Manager at Johnson Controls in Tempe, AZ | USD95,000-125,000 | Kablio

Role

Description

team leadership

customer relations

safety compliance

staffing forecast

financial management

warranty closure

Recruit, hire and retain team staff.
Lead the efforts of the Service Team to ensure productivity, consistency and quality.
Manage customer relationships and drive issue resolution.
Set and monitor goals for overall team growth and profitability.
Take responsibility for safety performance and program compliance.
Perform all other necessary management tasks related bookings, Accounts Payables and Account Receivable.
Assist with monthly forecasting and management of overhead accounts.
Maintain optimum team staffing levels through labor forecasting, planning, and management.
Develop and maintain long-term relationships with contractors, clients, consultants and subcontractors.
Respond and assist with the closure of warranty-related issues.
Communicate clear performance expectations, conduct quarterly one on one meetings and annual performance reviews for direct reports.
Work with direct reports and Team Technical Leads to create effective development performance plans.
Assist Service Team in identifying and actively pursuing opportunities for additional work through change orders.
Approve time sheets for direct reports, ensuring pre-job checklists, daily debriefing, and monthly Near Misses are completed in a timely manner.

Requirements

bachelor's

hvac

digital controls

excel

servicemgmt

collaboration

Bachelor’s in a technical field.
5 years of supervisory experience and 1-2 years related site coordination and project management experience.
Strong computer skills in a Microsoft Office environment with an emphasis in Microsoft Excel.
College degree or equivalent combination of education and experience.
Five to ten years’ experience in the HVAC field.
Experience using service management software and financial accounting systems.
Strong interpersonal and collaboration skills; ability to positively represent Johnson Controls and communicate with others at varying technical levels.
Excellent verbal and written communication skills.
5 years field experience in HVAC and/or building controls systems, including knowledge of digital HVAC controls.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)

Role

Description

team leadership

customer relations

safety compliance

staffing forecast

financial management

warranty closure

Recruit, hire and retain team staff.
Lead the efforts of the Service Team to ensure productivity, consistency and quality.
Manage customer relationships and drive issue resolution.
Set and monitor goals for overall team growth and profitability.
Take responsibility for safety performance and program compliance.
Perform all other necessary management tasks related bookings, Accounts Payables and Account Receivable.
Assist with monthly forecasting and management of overhead accounts.
Maintain optimum team staffing levels through labor forecasting, planning, and management.
Develop and maintain long-term relationships with contractors, clients, consultants and subcontractors.
Respond and assist with the closure of warranty-related issues.
Communicate clear performance expectations, conduct quarterly one on one meetings and annual performance reviews for direct reports.
Work with direct reports and Team Technical Leads to create effective development performance plans.
Assist Service Team in identifying and actively pursuing opportunities for additional work through change orders.
Approve time sheets for direct reports, ensuring pre-job checklists, daily debriefing, and monthly Near Misses are completed in a timely manner.

Requirements

bachelor's

hvac

digital controls

excel

servicemgmt

collaboration

Bachelor’s in a technical field.
5 years of supervisory experience and 1-2 years related site coordination and project management experience.
Strong computer skills in a Microsoft Office environment with an emphasis in Microsoft Excel.
College degree or equivalent combination of education and experience.
Five to ten years’ experience in the HVAC field.
Experience using service management software and financial accounting systems.
Strong interpersonal and collaboration skills; ability to positively represent Johnson Controls and communicate with others at varying technical levels.
Excellent verbal and written communication skills.
5 years field experience in HVAC and/or building controls systems, including knowledge of digital HVAC controls.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)