Resident Manager (12 Month Contract)

Description

Reporting to the Senior Property Manager, the Resident Manager oversees professional operation, management, administration and leasing of a Centurion apartment community, ensuring resources, contracts, tools and supplies are managed efficiently within budget and established standards.

• Build and maintain positive relationships with co‑workers and residents, addressing concerns promptly.
• Respond courteously to resident inquiries, feedback, and complaints to achieve high satisfaction aligned with Centurion’s vision and values.
• Market, show, and lease apartments; collect applications, deposits, and rent payments, following up on delinquencies.
• Perform minor maintenance and coordinate work orders; inspect turnover units and prepare scopes of work to meet renovation standards.
• Keep vacant units rent‑ready, clean, and prepared for move‑in; maintain common areas, grounds, and landscaping.
• Remain accessible 24 hours a day, 7 days a week, to handle emergencies such as fire, flood, or injury.
• Report building or apartment issues promptly to the Senior Property Manager and execute fire‑life safety procedures when required.

Requirements

We live by the acronym RISE: Respect for investors, residents, co‑workers, partners and communities; Integrity in all actions; Simplicity that delivers value without hassle; and Excellence in products, services and the workplace.

• Possess 2–3 years of experience in customer service or property management.
• Exhibit strong written and oral communication and interpersonal skills.
• Be detail‑oriented, using sound reasoning and common sense to resolve problems.
• Show strong follow‑up ability to resolve difficult issues in a timely manner.
• Physically able to lift, push, and pull heavy objects including garbage bins, furniture, and appliances.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance