Vista Support Specialist

Description

• Must monitor and analyze data and solve problems on a tactical and strategic level.
• Assist in developing, maintaining, and delivering end-user training, including during our annual Power Up conference and ongoing training throughout the year
• Assist with data analysis, error resolution, and process improvement recommendations.
• Respond to and resolve Vista ERP support tickets in a timely manner, ensuring issues are documented and tracked through to completion. This includes working with internal developers and IT staff, or external consultants, to ensure the end-user request has been addressed.
• Lead and coordinate Phase 2 implementation projects to expand Vista utilization beyond core accounting functions and provide efficiency in business processes.
• Provide functional support across all Vista modules including Job Cost, Payroll, Accounts Payable, Accounts Receivable, General Ledger, and Project Management.
• Provide troubleshooting of Crystal Reports, SSRS reports, and Vista inquiries to meet user needs. Coordinate with internal and external developers to provide resolution of issues and track through to completion including functional testing and support for end-user testing.
• Create and maintain end-user training and functional support documentation.
• Perform functional testing for system upgrades (Vista and HFF Portal) and ECS package deployments.

Requirements

• Must have the ability to make sound decisions and produce accurate and timely results in mind.
• Strong understanding of accounting principles and job cost management.
• Must prioritize and organize work in a fast paced multi-task environment.
• Must build positive working relationships with multiple levels of employees and management.
• Experience with Viewpoint Vista ERP software is required.
• Bachelor’s Degree in accounting, finance, business administration, or a related field.
• Ability to communicate effectively with technical and non-technical users.
• Excellent analytical, problem-solving, organization, communication, and interpersonal skills
• Must demonstrate integrity, honesty, professionalism, and appropriate concern regarding dissemination of sensitive and confidential information.
• Experience with SQL Server Management Studio (SSMS), Crystal Reports, or SSRS preferred.
• Must demonstrate proficiency in Microsoft Office applications, (i.e. Outlook, Word and Excel).
• Experience with Viewpoint Vista is required
• 5 - 10 years of accounting or ERP support experience, preferably within the construction industry.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Experience supporting mechanical, electrical, or union contracting operations preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance