Inside Sales Trainee
United Electric Supply
Rotational training program to become an Inside Sales Rep in electrical distribution.
4 days ago ago
Entry-level
Full Time
Rochester, NY
Field
Company Size
335 Employees
Service Specialisms
Electrical Distribution
Energy Efficiency
Electrical Engineering
Project Management
Design & Build
Sector Specialisms
Industrial Automation
Building Automation
Lighting
Wire/Cable/Conduit
Distribution and Control
Data Communications
Electro-Mechanical
Energy Solutions
Role
What you would be doing
eclipse entry
vendor sourcing
order reporting
customer support
sales calls
pricing updates
- Develop relationships with vendors leverage for future sales calls.
- Communicate to the customer technical information received from within the company or manufacturer. Including long lead times or ship delays.
- Learn and effectively communicate United’s value proposition to our customers
- Arrange with vendors to source materials and prices needed by the customer that are not common stock to United Electric.
- Proactively alert customers of sales and special promotions to generate additional sales.
- Adhere to all United Electric health, safety, and environmental policies.
- Complete an accident/Incident report for any safety and/or health infractions that occur or are witnessed.
- Sell to customers over the telephone and digitally, discussing with them their specific requirements, product information, pricing, and timeframes for product delivery.
- Maintain Weekly Open Order Report, Customer Calling Queue and other customer files as needed.
- Work closely with internal departments, combining individual efforts to better serve the customer.
- Follow up on open quotes and provide feedback to pricing or product groups.
- Perform ECLIPSE sales system order entry.
- Complete an accident/Incident report for any safety and/or health infractions that occur or witnessed.
- Collaborate with expeditors and other internal departments to ensure a prompt, accurate delivery.
- Support all United Electric health, safety, and environmental policies for all employees within your branch.
- May be required to operate powered industrial trucks.
- Work closely with all internal departments, combining individual efforts to better serve the customer.
- Keep up to date on all ECLIPSE trackers, addressed in under a day.
- Process Credit Card Sales according to company policies as needed.
- Meet or exceed sales budget by proactively seeking new business and participating in selling programs and promotions.
- Communicate with Outside Sales Representatives and the Pricing Department to change customer pricing in ECLIPSE if necessary. Keep price overrides to a minimum.
- Participates in self-paced web-based trainings for sales and product training, including two 6-month NAED EPEC modules to build foundation of electrical distribution.
- Solve customer problems including but not limited to lost shipments, damaged items, returns, emergency needs, and billing issues.
What you bring
bachelor's
product knowledge
inside sales
conflict resolution
interpersonal
heavy lifting
- Eligible for Commission
- Must be able to lift 50 lbs. several times a day, bend, twist, and climb.
- Product Groups (Gear/Lighting/Pipe/Wire/OnPoint) ~3-6 Months
- A high degree of interpersonal understanding.
- Inside Sales with Assistance ~ 3 months
- Ability to work in a fast-paced environment.
- Bachelor’s degree in related field preferred.
- Counter ~ 6 Months
- Continuous learning of product and industry knowledge enabling better communication and greater sales with the customer.
- Experience in effective conflict resolution.
- Work/Life Balance
- Wellness Programs
- Disability Insurance and Life Insurance
- Educational Benefits
- 401(K) and Stock Ownership
- Health, Dental, and Vision Insurance
- Paid Vacation and holidays
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1965 Start
Year Founded
The company was established in 1965 in a converted potato-chip barn.
$200+M Revenue
Annual Revenue
Grown into a regional distributor with over $200 million in annual revenue.
- Employee-owned since 1995, it has grown into a regional distributor across multiple Mid-Atlantic states.
- Their business spans a broad project base—from industrial automation to lighting design, wire, conduit, data, control gear, and energy solutions.
- Regular investments, like a new service center in Virginia and merger with Kovalsky-Carr in New York, show its strategic expansion.
- With one of the largest inventories on the East Coast and in-house engineering support, they back projects end-to-end.
- Typical clients include industrial plants, commercial builders, and infrastructure contractors dealing with complex electrical systems.
- They combine deep technical expertise with hands-on services—product testing trailers, lighting design, kitting, next-day delivery.
- Unusually, the company remains 100% employee-owned and continuously invests in specialized facilities and customer stock warehousing.
- We are a team-based company with a focus on performance, collaboration, and mutual respect.
- Our employees are empowered to make decisions, be innovative, and contribute to the company’s success.
- We are committed to providing outstanding customer service with integrity and dedication.
- Safety is our top priority in every aspect of our business.
- We invest in continuous improvement, both for our employees and the services we provide.
Net Zero 2040
Sustainability Goal
Committed to achieving net zero emissions by 2040, aligning with global sustainability efforts.
- Dedicated to sustainability and environmental responsibility.
- Committed to reducing environmental footprint through energy-efficient products and solutions.
- Promotes green technologies, reduces waste, and implements sustainable practices in operations.
- The company is committed to creating an inclusive and diverse workplace.
- A balanced workforce is a priority, where different perspectives are valued and opportunities are provided for all employees.
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