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General Manager - Cambridge Suites Toronto
Manga Hotel Group
Manage daily operations, finances, and guest experience for a large Toronto hotel.
5d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Toronto, Ontario, Canada
Onsite
Company Size
41 Employees
Service Specialisms
Real Estate Acquisition
Property Development
Hotel Management
Construction
Portfolio Management
Repositioning & Renovation
Sector Specialisms
Hospitality
Hotel Development
Hotel Management
Real Estate Acquisition
Residential Development
High-rise Residential
Food and Beverage Outlets
Airport Parking Development
Role
What you would be doing
revenue forecasting
budget planning
revenue management
operational efficiency
service quality
property inspection
- Direct the leadership team in the development and implementation of hotel-wide strategies.
- Follow company policies and procedures at all times.
- Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.
- Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market.
- Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results.
- Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
- Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction.
- Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
- Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
- Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property’s financial performance.
- Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
- Responsible for monthly and weekly revenue/expense forecasting.
- Participate in preparing annual revenue and expense budgets.
What you bring
p&l
general manager
5 years
230 rooms
high energy
dynamic
As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy General Manager who will direct the day-to-day operations and activities and lead the Cambridge Suites Toronto.
We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 230 rooms.
- Understand P&L statements and react with impactful strategies for property success.
Weekend availability
Benefits: Extended Health Care
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
35 Years
of Expansion
The company has been expanding its hospitality portfolio over three decades.
33 Hotels
Operated Nationwide
The company manages a network of 33 hotels across Canada and the U.S.
- Pioneered Canada’s first LEED‑certified hotel and first Canadian Hampton Inn, showcasing early innovation in sustainable hotel development.
- Recent standout projects include the downtown Toronto TOOR Hotel under JdV by Hyatt, and the SoHo 54 boutique hotel in New York City.
- The group combines acquisition, construction, renovation, and management under one vertically integrated operation headquartered in Mississauga.
- Focus on teamwork, inspiring leadership, and staff empowerment
- Cultivate an open, honest, and constructive environment
- Encourage staff engagement, retention and productivity
- Offer career advancement opportunities for exceptional employees
- Guest satisfaction is our number one goal; we go the extra mile to exceed expectations
- Use data-driven decision-making across operations, housekeeping and maintenance
- Dedicated to neighbourhoods with long-standing involvement in social and community projects
- Built the first LEED‑certified hotel in Canada
- Currently building hotels with solar panels and geothermal power in downtown Toronto
- Committed to sustainable investments and lower carbon emissions in hotel development
- Track record of sustainable property development, renovation and operations
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