Collaborate with technical teams to test and deploy changes or updates to software applications, ensuring that all changes meet quality standards and do not disrupt business operations.
Provide day-to-day support for software applications used across the organization, including troubleshooting issues, resolving user queries, and escalating technical issues as needed.
Collaborate with stakeholders to understand user requirements, business processes, and system objectives, translating them into effective system configurations.
Configure and customize software systems to meet user needs, leveraging advanced features and functionality to optimize performance and usability.
Proactively identify opportunities to optimize the use of software applications within the organization, recommending process improvements, exploring new features or modules, and staying informed about industry best practices and trends.
Serve as the primary point of contact and subject matter expert for designated software platforms, acting as a super user and administrator.
Conduct regular maintenance activities on applications within the defined scope to ensure optimal performance and reliability.
Act as the technical escalation point for software applications within the organization and respond to user inquiries and requests in a timely manner.
Requirements
bachelor's
erp
crm
bi
3-5 years
analytical
Detail-oriented mindset with a proactive approach to problem-solving and system optimization.
Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve issues in software applications.
3-5 years' Application or IT support experience in a mid-sized organization.
Proven experience as a Business Systems Administrator, System Analyst, or similar role, with a focus on software configuration and user support.
Excellent communication skills, with the ability to effectively train and support users of varying technical backgrounds.
Ability to work collaboratively in a fast-paced environment, managing multiple priorities and stakeholders effectively.
Strong technical skills with proficiency in administering and configuring software platforms such as ERP, CRM, BI, or collaboration tools.
Benefits
With the support to do things differently, grow personally and professionally, and bring your whole self to work, there's no limit to the impact you can make.
We provide a competitive compensation package composed of a group benefits plan, GRSP matching, an da discretionary bonus program. In addition, Avenue Living also offers and Employee Referral Program that rewards active employees for successful referrals.
We are committed to a strong, safe work environment.
An employee centric culture with paid time off for employer supported volunteerism, a generous awards and recognition program, discounted monthly rent in Avenue Living Communities' properties, and employee and savings program savings through industry partnerships.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
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Security clearance
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Company
Overview
Founded with the vision of building long-term wealth through real estate investments.
Specializes in the acquisition, management, and development of residential and commercial properties.
Focused on properties that provide stable income and significant appreciation potential.
Expert in managing diverse real estate assets, from multi-family buildings to commercial spaces.
Dedicated to enhancing value through proactive property management and strategic improvements.
Has a strong track record of growth, expanding its portfolio across multiple provinces in Canada.
Known for creating communities where residents and businesses thrive, not just spaces.
Maintains a long-term investment strategy to ensure steady returns for its stakeholders.
Culture + Values
Respectful and inclusive team culture
Accountability and delivering results
Commitment to long-term relationships
Continuous innovation and growth
Integrity in all business interactions
Collaboration and teamwork
Environment + Sustainability
2050
Net-Zero Target
Aim to achieve net-zero carbon emissions by the year 2050, aligning with global climate goals.
Sustainable investment approach and asset management
Energy-efficient building upgrades
Focus on reducing waste and water consumption
Implementation of green building certifications
Adoption of renewable energy solutions in operations
Inclusion & Diversity
Ensuring gender balance across all levels
Encouraging the recruitment of diverse talent
Offering focused leadership development programs for women
Implementing dedicated mentorship and sponsorship initiatives
Actively participating in industry diversity initiatives