Application Engineer

Description

• Maintain productive and collaborative relationships with other Watts employees.
• Provide a central point of contact to engage with supporting departments and suppliers as necessary.
• Ensure work is delivered to the agreed service level.
• Communicate with all departments involved in completing quotations.
• Work with our in-house system to send reports and commitments to clients.
• Collaborate cross-functionally to make sure all required stakeholders are aligned with the proposed solution and timeline.
• Administer orders with special instructions and documentation requirements.
• Work collaboratively with agents and customers to align our offering, understand customers' timelines and competitive situation.
• Create quotes and work with sales and product management on agreed margins.
• Expedite project orders and prepare required client reports.
• Obtain and maintain current information on market-level pricing and competition.
• Work with clients to understand the requirements of requested products or systems to be configured and quoted.

Requirements

• Punctuality and dependability.
• Superior organizational, analytical and time management skills.
• Able to identify, analyze and work through problems as they arise, and communicate thoroughly to all stakeholders.
• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
• Ability to work effectively with people at all levels.
• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to remain seated at a desk or workstation for extended periods.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Ability to manage and maintain several portfolios for various clients at the same time
• Ability to read documents, use a computer, and perform data entry tasks.
• Strong written, verbal and presentation communication skills.
• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
• Proficient in MS Office products (Excel, Word, PowerPoint).
• Knowledge and experience with Commercial and Industrial piping systems.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
• Bachelor's degree in related engineering, manufacturing or business area required
• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• 5+ years technical work experience
• Ability to anticipate and solve practical problems and resolve technical and customer related issues.
• Demonstrated customer service skills and customer service etiquette.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Knowledge to qualify engineering specifications to system applications, functions, markets, and materials.

Benefits

• Comprehensive medical and dental coverage, retirement benefits
• Continued professional development opportunities and educational reimbursement
• Family building benefits, including paid maternity/paternity leave
• Additional perks such as fitness reimbursements and employee discount programs
• Competitive compensation based on your skills, qualifications and experience
• 10 paid holidays and Paid Time Off

Training + Development

Interview process

Visa Sponsorship

Security clearance