Uphold company standards by working efficiently and safely.
Execute necessary repairs to ensure reliable gas installations.
Participate in company callout rota.
Maintain accurate records of completed work, including service reports and parts usage.
Maintain scheduled appointments and keep clients informed.
Use PDA for part booking and job updates.
Stay current with gas safety legislation and codes of practice.
Ensure PPE and equipment are present, calibrated, and in good order.
Attend to gas breakdowns, diagnosing faults and implementing effective solutions.
Liaise with residents and clients as necessary, providing updates on job status.
Provide excellent customer service, effectively communicating with residents.
Perform routine servicing and maintenance of gas appliances and systems, following industry standards.
Engage in staff briefings, team meetings, and contribute to company goals.
Adhere strictly to company procedures and industry regulations, including Gas Safe standards.
Manage parts ordering and job progression to ensure timely issue resolution.
Deliver high-quality service to clients and customers with respect and professionalism.
Requirements
nvq2
driving licence
dbs clearance
gas safe
energy efficiency
fault finding
Experience in the social housing or housing association sector.
NVQ Level 2 or equivalent.
Punctuality, professionalism, and flexibility.
UK driving license and DBS clearance required.
Strong team orientation and dedication to continuous improvement.
Gas Safe certified in CCN1, CPA1, CENWAT, CKR1, HTR1.
C&G Energy efficiency qualification.
Proven experience in gas service or maintenance.
Proactive in taking ownership of responsibilities and supporting others.
Strong fault-finding skills and competence in using mobile PDA technology.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
dbs clearance required
Company
Overview
16,650 units
Heating Units Installed
The company has successfully installed heating units across various projects since 2007.
Founded by former gas engineers in north Hampshire to deliver affordable boiler installations and heating servicing.
Grew from a local service provider to a nationwide contractor across England, focusing on social housing compliance and retrofit.
Operates three core divisions: Heating service & maintenance, Electrical testing & compliance, Whole-house retrofit improvements.
Delivers projects for local authorities and social housing providers using dedicated contract managers, sector-trained engineers, bespoke software, and 24/7 customer support.
Equipped with state-of-the-art vehicle tracking to deploy the nearest qualified engineer at any time.
Unusual for a retrofit firm, also runs its own customer contact centre to manage appointments, communications, and onsite support.
Culture + Values
We pride ourselves on service, attention to detail and flexibility throughout our services
We have dedicated specialist teams of managers, surveyors and engineers to ensure we best serve customer needs
All engineers are selected from the social housing sector or trained by CCS as apprentices
Supportive work environment with a focus on teamwork and collaboration
Develop new skills with full training programmes, coaching and mentoring
Clear career progression pathways and long-term job security
You pride yourself on truth and share knowledge for the greater good
You are committed to improvement and are an active team participant
You accept responsibility for your role and promote ownership in others
You have a desire to be successful and achieve goals
You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills
Environment + Sustainability
8,355 Installed
Renewable Measures
Renewable fuel measures installed since 2020.
2,000+ Systems
Serviced Annually
Renewable energy systems serviced each year.
3,064 Projects
Whole-House Retrofits
Whole-house retrofit projects completed since 2020.
100% Renewable
Target by 2045
Transition to 100% renewable energy by 2045.
ISO 14001 accredited environmental policy
Monitoring environmental indicators per contract including fuel/miles, carbon, embodied carbon, waste to landfill, chemical disposal
Goal of reaching zero carbon by 2045
By 2045: all suppliers fully vetted and appointed to ensure sustainable sourcing