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Planning, Associate Specialist
Southern California Edison (Sce)
Electric utility company providing power to Southern California.
Verify new service requests, work orders, and contact customers to clarify scope, timeline, and specifications daily
Review work order management data and weekly project status reports for completeness and accuracy and make updates and corrections as appropriate, including tracking of projects
Process notifications of issues and completion from customers and team
Analyze scope of work to appropriately assign to planners or field planning technicians in Design Manager and update information in SharePoint
Management of design progress, project specific obligations and requirements in preparation for construction
Interface with the planners and field planning technicians to ensure that the project's status is up to date and accurate, including providing a report out to leadership of progress
A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity
Maintain a safety conscious work environment
Provide external customer interface on project status, specific to work order status or in support of the planner/field planning technicians
Set-up and administer SharePoint sites to organize, share, and protect information, including maintaining all vital reports and updates to leaders
Responsible for the identification, prioritization, and assignment of projects to the appropriate planners and field planning technicians
What you bring
electric utility
class c
excel
project management
sap
customer service
Experience working in the electric utility industry.
Possess a valid Class C Driver's License.
Experience using Microsoft Excel advanced analytical functions, such as: VLOOKUP, Pivot Tables, conditional formatting, and chart/graph data visualization tools, to support efficient planning.
Experience with Project Management.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Experience wtih Customer Service.
Experience with Design Manager, SAP and Microsoft Office products.
Experience in Electrical Utility Distribution Design, Transmission Design or Distribution Line construction.
Benefits
This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.
This position is eligible for a location-based incentive. Incentive is offered if commitment is made to work on-site and to remain in specified work location for an agreed-upon timeframe.
This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
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