Principal Operations Manager

Description

• Performance: Ensure effective delivery of works to the required standards of the contract, service level agreement, and customer satisfaction.
• Customer: Align effectively with Trafford Council and customers to ensure satisfaction in the delivery of works.
• Compliance: Ensure all operations comply with relevant legislation, health and safety regulations, and environmental standards.
• Innovation: Identify and implement innovative practices and technologies to improve the efficiency, safety, and sustainability of the highways network.
• Capital: Oversee the delivery of the annual capital budget from inception to completion, ensuring delivery on time, within scope, and on budget.
• Effective Decision Making: Utilise data analytics to inform decision-making.
• Planning: Ensure effective planning of resources, including personnel, equipment, and materials, to meet operational demands.
• Engagement: Engage with local authorities, government agencies, contractors, and the public to ensure effective communication and collaboration.
• Finance: Working with the Finance Manager prepare, monitor, and manage budget delivery seeking out and implementing efficiency and value opportunities.
• Asset Management: Develop and implement long-term asset management strategies to ensure the highways network is maintained efficiently and sustainably.

Requirements

• Health and Safety Compliance: Comprehensive knowledge of health and safety legislation relevant to highways operations, with a commitment to maintaining a safe working culture.
• Degree or professional qualification in civil engineering, highways management, or a related discipline.
• Emergency Response: Familiarity with managing incidents and emergencies, such as severe weather events, road traffic accidents, and infrastructure failures.
• Membership of a relevant professional body (e.g., ICE, CIHT).
• Certification in health and safety management (e.g., IOSH, NEBOSH).
• Highways Operations Background: experience working within highways maintenance, construction, or asset management, ideally in a supervisory or managerial capacity.
• Operational Planning: Proficiency in developing, implementing, and overseeing work programmes, maintenance schedules, and emergency response plans for highways.
• Budgeting and Financial Management: Experience managing budgets, controlling costs, and ensuring value for money in project delivery.
• Leadership and Team Management: Ability to lead, motivate, and manage multidisciplinary teams, ensuring exacting standards of performance and morale.
• Contract Management: Experience overseeing contracts, ensuring service delivery in line with specifications and regulatory requirements.
• Continuous Improvement: Demonstrated ability to implement process improvements and drive innovation in operational practices.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance