Luxury Furniture Delivery & Installation Specialist

Description

• Hang art, mirrors, and other wall décor as needed using proper tools and techniques for safe and secure installation.
• Use of tools such as drills, hammers, and levels for assembling furniture and installing wall décor.
• Physically load and remove products from the truck, ensuring inventory records are precise.
• Take direction from the designer onsite as directed by the Delivery and Logistics Manager, ensuring that the furniture placement meets design standards while filtering up any issues or concerns to the Delivery Manager as needed.
• Use a warehouse management system (WMS) or scanning device to verify products, confirm orders systematically, and ensure that items are accurately tracked during loading and unloading.
• Restock and organize tools, hardware, and other delivery supplies in accordance with the manager’s specifications.
• Take direction from the dispatcher to ensure efficient delivery routes and respond to any updates or changes as needed.
• Perform daily vehicle inspections (DVIR) to ensure the truck is in optimal working condition and report any maintenance needs to the logistics supervisor.
• Contribute to a collaborative and efficient team environment in both the warehouse and on the road.
• Deliver and unload furniture to residential and commercial locations, meeting delivery schedules.
• Set up furniture on-site, arranging items in homes to create a polished, lived-in look that aligns with Vesta Home’s standards.
• Take and submit photos of any questionable items or potential damage to ensure clear communication with the warehouse team and customers.
• In the download department, scan items into the warehouse, unwrap and inspect products for quality assurance, apply protective coverings, and organize items in designated areas.
• Represent Vesta Home’s brand by maintaining a courteous and customer-focused demeanor during all interactions.
• Work in the Download and Cleaning department or where management sees fit.
• Assist in the warehouse as needed, including tasks such as inventory management, order picking, and staging products for upcoming deliveries.
• Load furniture and home décor products into the truck at the warehouse and ensure that they are secured properly.
• Be prepared to take on additional duties as assigned by the manager to support the smooth operation of deliveries and warehouse functions.
• Safely operate all vehicles within our fleet, 16-foot box truck, 26-foot box truck, sprinter vans and follow all traffic laws and Department of Transportation (DOT) regulations.
• Effectively communicate with dispatch. Provide timely updates throughout the day on the progress, and completion of tasks.
• Communicate professionally with customers to provide updates on delivery windows, answer questions, and address any concerns.
• Clean and prepare furniture before delivery, ensuring that each piece is in pristine condition upon arrival at the customer's location.

Requirements

• Willingness to undergo ongoing training to stay up-to-date with best practices.
• Adapt to changes in delivery routes, schedules, and customer needs with a positive attitude and a focus on problem-solving.
• Strong communication skills for interacting with customers and internal teams professionally.
• Solid understanding of DOT regulations and road safety protocols.
• Proficient in using the DispatchTrack platform for route management and communication.
• Proven experience in driving box trucks, furniture delivery, and furniture setup.
• Excellent time management skills to meet delivery deadlines while maintaining safety standards.
• Strong physical capability to lift, move, and handle heavy furniture items safely.
• Ability to add photos before and after the installation of furniture to document quality.
• Familiarity with warehouse management systems (WMS) and scanning devices for inventory management.
• High attention to detail, particularly when setting up furniture in homes to create a polished appearance.
• Valid and clean driver's license with appropriate endorsements for operating box trucks.
• Conversational english required

Benefits

• Opportunity to work with a dynamic and passionate team.
• Competitive salary and benefits package.
• Career growth and development opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance