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Technical Support Specialist
Colliers
Provide technical support and IT assistance to identify and resolve end user issues, while participating in technology implementations and assisting with corporate software/hardware deployments.
13d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Atlanta, GA
Office Full-Time
Company Size
22,940 Employees
Service Specialisms
Consulting
Corporate Facilities
Investment Services
Landlord Representation
Tenant Representation
Project Management
Urban Planning
Property Management
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
customer service
technical support
software deployment
client guidance
client education
policy implementation
- Provide excellent customer service at all levels of the organization and with external partners
- Troubleshooting and managing Office 365 accounts and supporting Office Applications
- Assist with company-based software/hardware deployments
- Provide expert guidance to customers across the Americas.
- Share your knowledge and educate your clients to prevent common issues
- Monitor and implement company policies, procedures, and standards to ensure compliance is met
What you bring
advanced skills
networking
windows
customer service
it support
patience
- Advanced software and hardware technical skills
- Operational knowledge of networking, telephone, and infrastructure concepts
- Demonstrate patience and flexibility with clients and colleagues while troubleshooting technical issues
- Experience supporting Windows operating and MacOS systems
- 3-5 years of IT support experience
- Ability to deliver excellent customer service at all levels of the organization and with external partners
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- applicants must be currently authorized to work in the us on a full-time basis. the employer will not sponsor applicants for work visas.
- colliers respects diversity and is an equal opportunity employer. no employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category.
Company
Overview
$5B Revenue
Annual Revenue
Delivers nearly $5 billion in annual revenue across its services.
76 Acquisitions
Growth Through Mergers
Expanded its portfolio through 76 strategic acquisitions over the past decade.
$100B Assets
Real Assets Managed
Manages over $100 billion in real assets through private capital strategies.
20% Returns
Shareholder Growth
Achieved compounded shareholder returns of ~20% annually over 30 years.
- A global leader in real estate and infrastructure, evolving from regional roots.
- Diversifies services across real estate, engineering, and investment management.
- Handles high-value transactions and manages large-scale infrastructure projects.
- Offers comprehensive advisory and consulting services globally.
27.6% reduction
Emissions Reduction
Achieved a 27.6% reduction in Scope 1 & 2 emissions per square foot from 2021 to 2024.
170 vehicles
Electric Vehicle Fleet
Expanded electric vehicle fleet to over 170 vehicles, representing a fivefold increase in two years.
87.4% offices
Health-Safety Ratings
87.4% of Colliers offices ≥ 2,500 sq ft earned WELL Health-Safety ratings in 2024, up from 35% in 2022.
AA rating
ESG Performance
Received MSCI ESG rating of AA as of February 2024.
- Launched Built to Last sustainability strategy with pillars: Environmental sustainability, Workplace experience, Ethical governance & practices.
- Science Based Targets Initiative (SBTi)-approved Scope 1, 2 & 3 emissions reduction targets for 2030, aligned with Paris Agreement 1.5 °C goal.
- Aim to halve global building emissions by 2030 and fully decarbonize all operational buildings by 2050.
33.5% Women
Management Roles Globally
Percentage of women held in management roles as of 2023, showing an increase of 1.8 percentage points since 2021.
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