Lead Worker – Telford (Maternity Cover)

Description

• Develop personalised, outcome-focused support plans tailored to individual strengths and goals.
• Conduct comprehensive assessments of customers’ housing, financial, health, and social support needs.
• anticipating and providing reasonable adjustments as required
• offering an interview to disabled people
• Maintain accurate records, ensuring compliance with Key Performance Indicators (KPIs).
• Support customers in connecting with community services, reducing isolation, and fostering social inclusion.
• supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• Collaborate with multi-agency partners to deliver coordinated and holistic support services.
• Provide practical assistance with budgeting, debt management, and accessing welfare benefits.
• Uphold safeguarding standards, ensuring the health and safety of vulnerable individuals.
• ensure our recruitment process is inclusive and accessible
• communicating and promoting vacancies

Requirements

• Proficient in IT systems and record-keeping, ensuring accurate documentation of customer support.
• Flexibility and adaptability in supporting a diverse caseload across multiple locations.
• Ability to work autonomously and as part of a team, demonstrating accountability and professional integrity.
• Knowledge of housing-related support, financial management, and safeguarding practices.
• Strong communication and advocacy skills, with experience working collaboratively with external agencies.

Benefits

• Employee Assistance programme & wellbeing programme
• Learning & Development opportunities
• 4 days off when you move home
• 34 days annual leave, plus the option to purchase up to 5 additional days
• Flexible Working options
• Life assurance (3 x salary)
• A day off for your birthday

Training + Development

Interview process

Visa Sponsorship

Security clearance