Peer Advocate (Weekend)

Description

• Acts as a bridge between program participants and staff when communication appears to be a barrier
• Works within the goals of CES to reduce street homelessness by linking program participants to mental health, health, housing services, and other supportive services for which they are eligible; facilitate a “warm hand-off” in service linkage
• Maintain and execute confidential information according to HIPAA standards
• Provides mobile, street-based outreach services to people experiencing homelessness living on the streets and/or in encampments
• Provides feedback to staff on how to better serve participants based on Peer Advocate’s lived experience with homelessness
• Maintains thorough and accurate records in both written form and through assigned electronic database
• Attends various, regular staff, agency and community meetings as designated by supervisor
• Maintains and keeps appropriate and ethical boundaries with participants and staff
• Motivates homeless individuals to engage in outreach services and associated community referrals that promote well-being by building rapport & providing emotional support to participants

Requirements

• Bilingual (English/Spanish) preferred
• One (1) year experience working with people experiencing homelessness desired
• Ability to share life experiences (and successes) with history of homelessness, incarceration, substance abuse, mental health, and/or other risky behaviors when appropriate to promote well-being for the participant
• Utilizes a Harm Reduction and Housing First approach
• Good conflict resolution skills
• Ability to be flexible and work in an environment subject to ongoing change
• Good customer service skills
• Ability to communicate clearly, both written and orally
• Possess a high level of tolerance and understanding for individuals who present for services with mental health and physical health needs
• Ability to pass a Pre-Employment Physical Exam
• At least three (3) months of lived experience with homelessness (living on the streets, a car, a place not meant for human habitation or couch surfing) required
• Lived experience with homelessness required
• Peer Partner/Peer Advocate/Peer Mentor Training recommended but not required
• Able to demonstrate empathy and a non-judgmental attitude when engaging with persons experiencing homelessness
• Obtain and maintain CPR/First Aid Certification
• This is a full-time position, you must be available to work a Thursday through Monday schedule. ***
• Ability to work a 9/80 work schedule
• Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint), Zoom, and web-based scheduling software
• Ability to maintain a professional demeanor and boundaries with peers and staff
• Ability to pass post-offer Tuberculosis (TB) clearances
• Ability to work within a team environment and collaborate with team members
• Basic knowledge of issues facing homeless single adults (e.g. chronic health, substance abuse, mental health, domestic abuse, resources for undocumented persons)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance