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Manager - SAP Application Operations
Qiddiya | القدية
Oversee SAP application performance, support, and continuous improvement.
8d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Riyadh, Riyadh, Saudi Arabia
Office Full-Time
Company Size
1,900 Employees
Service Specialisms
Construction services
Project Management
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Entertainment
Theme Parks
Sports
Wellness
Hospitality
Real Estate
Residential
Commercial
Role
What you would be doing
application integration
process documentation
team leadership
user training
system upgrades
performance monitoring
- Stay informed of SAP best practices, trends, and upgrades, evaluating their relevance to the organization
- Work closely with cross-functional teams to ensure effective application integration and functionality across business units
- Develop and maintain documentation of processes, workflows, and system configurations
- Lead the SAP Application Operations team, overseeing support processes, incident management, and service requests for SAP applications
- Provide training and support for end-users to maximize the effectiveness of SAP applications
- Coordinate and support system upgrades, patches, and enhancements to maintain system integrity and reliability
- Drive continuous improvement initiatives aimed at enhancing application performance and user experience
- Monitor application performance metrics, identifying and resolving issues proactively
- Ensure optimal performance of SAP systems, managing system monitoring, tuning, and capacity planning
- Implement and enforce application governance, ensuring compliance with operational standards, policies, and security measures
What you bring
bachelor's
sap
5+ yrs
monitoring
incident management
communication
- Bachelor's degree in Information Technology, Computer Science, or a related field
- 5+ years of experience in SAP application management or operations
- Excellent analytical and troubleshooting skills
- Experience with system monitoring and performance tuning is a plus
- Strong interpersonal and communication skills, able to engage with technical and non-technical stakeholders
- Certification in SAP Application Management is advantageous
- Proven experience in incident management and service delivery processes
- Strong knowledge of SAP applications, tools, and methodologies
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
$9.8B Budget
Project Investment
Total allocated funds for building the destination city.
300 Attractions
Unique Experiences
Including theme parks, sports, and cultural venues.
17M Visitors
Annual Visitor Projection
Expected visitors by 2030, showcasing global appeal.
600K Residents
Future Population
Anticipated residents once the city is fully developed.
- Rising southwest of Riyadh, it is backed by Saudi Arabia’s Public Investment Fund.
- Built to blend 'play' into everyday life, creating immersive, lifelong experiences.
- Development is unfolding in phases, with Phase 1 including various projects and attractions such as Six Flags, Aquarabia, and a world-class motorsports circuit.
- Beyond thrill parks, it is establishing vibrant sports, arts, and cultural districts, plus residential and community infrastructure.
- Key sector expertise spans entertainment, tourism, infrastructure, sports, and cultural development.
- By 2030, it is projected to host millions of visitors annually and offer hundreds of thousands of jobs.
- Notable features include the Middle East’s largest Six Flags park, a Formula 1-grade racetrack, and the world’s only Dragon Ball theme park.
- ‘Now We Play’ purpose-driven culture using the power of play to advance society
- Collaborative care for people and environment enabling all stakeholders to flourish
- Ethical business conduct and transparency embedded in governance
- Safety culture committed to zero harm
- Local heritage celebration through accessible, affordable destination design
Net Zero by 2060
Carbon Emissions Target
Aiming to achieve net-zero carbon emissions by 2060 to reduce its environmental impact.
20% Energy Reduction
Energy Efficiency Goal
Committed to reducing energy consumption by 20% relative to the 2021 SEC benchmark.
100% Wastewater Reused
Water Management Initiative
Ensuring all wastewater is treated and reused for landscaping purposes.
80% EV Charging
Sustainable Transportation
Equipping 80% of parking slots with EV charging stations by 2035.
- ESG vision focused on minimizing environmental footprint under theme 'Play Right'
- 94% municipal solid waste landfill diversion by 2035
- 90% organic waste composted on-site by 2035
- Support for Saudi Green Initiative, Green Riyadh and UN SDGs
40% Target
Women in Workforce
Aiming to achieve 40% female representation in the overall workforce by 2030.
30% Target
Women in Leadership
Committed to reaching 30% female representation in leadership positions by 2030.
100% Accessibility
Public Realm Accessibility
Ensuring full accessibility in public spaces for individuals with disabilities.
- Affordability programme with discounted tickets for low‑income visitors
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