Retail Business Manager at Westrac Cat in Perth, Western Australia, Australia | Kablio

Role

Description

segment planning

campaign management

sales process

account management

retail transformation

customer relationships

Develop customer segment plans that support our Easy to Buy, Easy to Own vision
Represent WesTrac across key industry bodies to promote CI and brand presence
Build strong relationships with Caterpillar to support sales outcomes
Manage campaigns, customer coverage, and market share growth
Foster a high-performance team culture focused on accountability and success
Drive retail transformation aligned with WesTrac’s 5-year strategy
Manage the full sales process from opportunity to delivery
Deliver budgeted sales targets across your assigned customer base
Oversee account management performance and act as a key escalation point
Provide clear direction and leadership to meet team and customer goals

Requirements

leadership

marketing

communication

sales coaching

relationship building

commerce degree

Advanced leadership/people management experience with the ability to inspire, influence and motivate teams across multiple functions not directly within the reporting line
Tertiary qualifications in Commerce, Business, Marketing, technically related discipline or a retail management role within large and complex organisations
Proven leadership ability to embed the Values and Behaviours of our business
Proven marketing ability, understanding how to create compelling offers, effective sales funnel management and sales velocity through organisation.
Excellent communication skills (written, verbal and interpersonal), including consultation, negotiation, and facilitation skills to effectively liaise with both internal and external stakeholders
Demonstrated ability to lead and coach sales teams to high performance.
Excellent relationship building skills with the ability to build and maintain successful working relationships

Benefits

Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
Recommend & Spend – Opportunity to receive a referral bonus up to $5000 for applicable roles.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$2.45B Revenue

FY2018 Financial Performance

Generated over A$2.45 billion in revenue across operations spanning WA, NSW, and ACT.

100th Wheel Loader

Delivered in Sept 2023

Achieved the milestone of delivering the 100th Cat Next‑Gen medium wheel loader, demonstrating significant productivity improvements for clients.

20% Productivity

Gain for Clients

Cat Next‑Gen medium wheel loaders provide clients with productivity gains exceeding 20%, supported by advanced technology solutions.

46,000 Hours

Logged on Cat Machines

Some Cat machines in WA have logged 46,000 hours, showcasing WesTrac's commitment to durability and long‑haul support.

Grew from a single WA dealership into a multi‑state Cat heavy equipment powerhouse.
Operates 31 branches across WA, NSW, and ACT as a flagship of Seven Group Holdings.
Serves major mining clients like BHP and Rio Tinto, supplying and maintaining heavy equipment.
Launched a Technology Experience Centre in NSW featuring remote‑operator stations and Cat’s MineStar systems.
Provides whole‑of‑life support including parts, servicing, operator training, and FitFleet monitoring.
Engages in projects ranging from mine sites to infrastructure development, leveraging expertise in heavy‑haul and fleet solutions.

Culture + Values

Safety First: Ensuring the safety and wellbeing of our people is our highest priority.
Customer Commitment: We work in partnership with our customers, understanding their needs and delivering innovative solutions.
Integrity: We do what we say we will do, delivering on our promises with the highest standards of professionalism.
Excellence: We strive for excellence in everything we do, continuously improving and striving for better outcomes.
Collaboration: We value teamwork and encourage open, transparent communication across all levels of the business.
Accountability: We take responsibility for our actions, holding ourselves accountable for the results we achieve.

Environment + Sustainability

2050 Target

Net Zero Emissions

Aims to achieve zero greenhouse gas emissions by 2050.

Focuses on energy efficiency, waste reduction, and use of renewable resources.
Implements programs to reduce fuel consumption and increase sustainable products/technologies.
Supports customers with latest environmentally friendly technologies and solutions, such as electric and hybrid machinery.

Inclusion & Diversity

Focused on creating an inclusive and diverse workforce where everyone has an opportunity to succeed.
Has set clear targets to increase the representation of women in leadership roles.
Promotes a culture of respect, aiming to provide equal opportunities for all employees regardless of background.

Articles

Careers at WesTrac

About Us

WesTrac Services

Role

Description

segment planning

campaign management

sales process

account management

retail transformation

customer relationships

Develop customer segment plans that support our Easy to Buy, Easy to Own vision
Represent WesTrac across key industry bodies to promote CI and brand presence
Build strong relationships with Caterpillar to support sales outcomes
Manage campaigns, customer coverage, and market share growth
Foster a high-performance team culture focused on accountability and success
Drive retail transformation aligned with WesTrac’s 5-year strategy
Manage the full sales process from opportunity to delivery
Deliver budgeted sales targets across your assigned customer base
Oversee account management performance and act as a key escalation point
Provide clear direction and leadership to meet team and customer goals

Requirements

leadership

marketing

communication

sales coaching

relationship building

commerce degree

Advanced leadership/people management experience with the ability to inspire, influence and motivate teams across multiple functions not directly within the reporting line
Tertiary qualifications in Commerce, Business, Marketing, technically related discipline or a retail management role within large and complex organisations
Proven leadership ability to embed the Values and Behaviours of our business
Proven marketing ability, understanding how to create compelling offers, effective sales funnel management and sales velocity through organisation.
Excellent communication skills (written, verbal and interpersonal), including consultation, negotiation, and facilitation skills to effectively liaise with both internal and external stakeholders
Demonstrated ability to lead and coach sales teams to high performance.
Excellent relationship building skills with the ability to build and maintain successful working relationships

Benefits

Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
Recommend & Spend – Opportunity to receive a referral bonus up to $5000 for applicable roles.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$2.45B Revenue

FY2018 Financial Performance

Generated over A$2.45 billion in revenue across operations spanning WA, NSW, and ACT.

100th Wheel Loader

Delivered in Sept 2023

Achieved the milestone of delivering the 100th Cat Next‑Gen medium wheel loader, demonstrating significant productivity improvements for clients.

20% Productivity

Gain for Clients

Cat Next‑Gen medium wheel loaders provide clients with productivity gains exceeding 20%, supported by advanced technology solutions.

46,000 Hours

Logged on Cat Machines

Some Cat machines in WA have logged 46,000 hours, showcasing WesTrac's commitment to durability and long‑haul support.

Grew from a single WA dealership into a multi‑state Cat heavy equipment powerhouse.
Operates 31 branches across WA, NSW, and ACT as a flagship of Seven Group Holdings.
Serves major mining clients like BHP and Rio Tinto, supplying and maintaining heavy equipment.
Launched a Technology Experience Centre in NSW featuring remote‑operator stations and Cat’s MineStar systems.
Provides whole‑of‑life support including parts, servicing, operator training, and FitFleet monitoring.
Engages in projects ranging from mine sites to infrastructure development, leveraging expertise in heavy‑haul and fleet solutions.

Culture + Values

Safety First: Ensuring the safety and wellbeing of our people is our highest priority.
Customer Commitment: We work in partnership with our customers, understanding their needs and delivering innovative solutions.
Integrity: We do what we say we will do, delivering on our promises with the highest standards of professionalism.
Excellence: We strive for excellence in everything we do, continuously improving and striving for better outcomes.
Collaboration: We value teamwork and encourage open, transparent communication across all levels of the business.
Accountability: We take responsibility for our actions, holding ourselves accountable for the results we achieve.

Environment + Sustainability

2050 Target

Net Zero Emissions

Aims to achieve zero greenhouse gas emissions by 2050.

Focuses on energy efficiency, waste reduction, and use of renewable resources.
Implements programs to reduce fuel consumption and increase sustainable products/technologies.
Supports customers with latest environmentally friendly technologies and solutions, such as electric and hybrid machinery.

Inclusion & Diversity

Focused on creating an inclusive and diverse workforce where everyone has an opportunity to succeed.
Has set clear targets to increase the representation of women in leadership roles.
Promotes a culture of respect, aiming to provide equal opportunities for all employees regardless of background.

Articles

Careers at WesTrac

About Us

WesTrac Services