Refinery Site Manager (Downstream Chemicals) - Lemont, IL at Baker Hughes in Springfield, IL | USD76,800-190,900 | Kablio

Role

Description

technical sales

field support

data analysis

performance monitoring

inventory management

process operations

Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers
Providing field support, laboratory analysis and technical guidance for our customers on issues, projects, turn-arounds, shut-downs, and daily operations
Developing trusted relationships with customers and cross-functional teams to promote collaboration
Identifying and coordinating numerous projects of varying complexity to bring value to our customers
Managing a team of Account Representatives and Technicians at our customer’s location in Lemont, IL
Collecting and interpreting data for troubleshooting, service reports, meetings, reviews, and presentations delivered to customers
Applying account management fundamentals to understand customer needs, requirements and potential sales opportunities while supporting the account P&L
Routine monitoring and reporting of performance of existing treatment programs
Managing chemical inventories and deliveries at the customer location
Safely managing day-to-day operations of refinery process, finished fuels, and water treatment programs to ensure performance and value delivery for our customers

Requirements

twic

microsoft office

10+ years

chemical engineering

lab experience

troubleshooting

A TWIC Card or ability to obtain a TWIC Card
Proficiency in Microsoft Office Programs (Excel, PowerPoint, Word, Outlook)
Ability to drive a company vehicle as required to perform job duties (motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Ability to present complex technical content to various levels of internal and external organizations, in a clear and concise manner
Minimum of 10 years’ experience in Refining, supporting hydrocarbon process and finished fuels additives treatment programs
Strong mechanical aptitude and troubleshooting skills
Previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation
A comprehensive understanding of customer requirements and refinery market conditions
Strong understanding of industrial chemical treatment technology and sales process
Bachelor’s degree in chemical engineering (preferred) or similar discipline
Residing in a commutable distance to Lemont, IL

Benefits

Additional elected or voluntary benefits
Company Stock Purchase Program
Dependent and Partners Care
Safety net of life insurance and disability programs
Education Assistance
Generous Parental Leave
Mental Health resources, Virtual Therapy Programs
Competitive sales bonus program
Tailored financial programs
Pet Insurance
Competitive 401(k) program
Company provided vehicle or vehicle allowance
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

motor vehicle record checks will be performed to determine eligibility to drive a company vehicle.

Company

Overview

1907-founded

Year Established

The company has over a century of experience in the energy and industrial sectors.

120+ Countries

Global Presence

Operates across a wide range of industries and regions worldwide.

Specializing in oil and gas exploration, drilling, and production, the company has a history of pioneering new technologies.
Notable for innovations like the world's first automated drilling system, the company has been at the forefront of optimizing energy operations.
The company is integral to major global projects, from large-scale energy exploration to developing critical infrastructure.
Has built a reputation for solving complex challenges, with a focus on safety, efficiency, and sustainability.
In recent years, the company has expanded its portfolio to include digital solutions, automation, and advanced analytics.
Has contributed significantly to global energy transitions, developing cutting-edge solutions for energy efficiency and sustainability.

Culture + Values

Act with integrity, responsibility and compliance every day
People First, Energy Forward
Eight Behaviors – aligning core values to HOW we work
Empower employees to drive sustainable practices
Promote leadership & professional development through initiatives like career weeks and individual development plans

Environment + Sustainability

29.3% Reduction

Emissions Reduction

Absolute reduction in scope 1 and 2 emissions compared to 2019 baseline.

50% Target

Emissions Target

Interim emissions reduction target of 50% by 2030, building toward net-zero by 2050.

34.2% Share

Renewable Electricity

Increase in renewable/zero-carbon electricity share of total site electricity since 2019.

$0.8B Orders

Low-Carbon Solutions

Revenue from orders in new energy portfolio, including carbon capture, hydrogen, and geothermal technologies.

Renewable/zero-carbon electricity used at ~12% of global sites (88 locations).
13.8% reduction in total waste since 2022.
51.5% reduction in hazardous waste since 2022.
Recycling rate increased from 25.5% (2022) to 32.6% (2024).
16.5% reduction in total water withdrawal since 2022.
43.1% reduction in chemical spills since 2022.
100% of sites assessed for biodiversity risks; 199 near protected areas.
560 emissions life-cycle assessments in 2024; total nearly 1,000 LCAs.

Inclusion & Diversity

150+ Nationalities

Global Workforce Diversity

The company employs individuals from over 150 different nationalities, reflecting a highly global team.

79% Non-US Employees

Geographic Distribution

Nearly 80% of the workforce is located outside the United States, emphasizing global reach.

14.2% Women in STEM

Gender Representation in Key Roles

Women make up 14.2% of employees in science, technology, engineering, and mathematics roles.

38.3% People-of-Color in US

US Diversity Metrics

People of color represent 38.3% of the US workforce, showing progress toward equity.

Women representation increased 0.4 pp year-over-year to 19.5%
Inclusion index scored 70.0%; culture index 66.0%
Total attrition reduced from 12.0% to 10.2%; voluntary attrition from 8.6% to 7.0%
~10,000 external hires; 22.9% women
Average 22 hours of learning per employee
1,252 completions of new sustainability modules; 32 live inclusive-leadership sessions
68.4% of employees received performance/career-development reviews
15.5% of employees in ERGs (+12.2% YoY)
$410 million spent with diverse suppliers and small businesses
Global Parental Leave: minimum 18 weeks at full base pay for primary parent, gender-neutral

Articles

Careers at Baker Hughes

Baker Hughes Projects

Role

Description

technical sales

field support

data analysis

performance monitoring

inventory management

process operations

Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers
Providing field support, laboratory analysis and technical guidance for our customers on issues, projects, turn-arounds, shut-downs, and daily operations
Developing trusted relationships with customers and cross-functional teams to promote collaboration
Identifying and coordinating numerous projects of varying complexity to bring value to our customers
Managing a team of Account Representatives and Technicians at our customer’s location in Lemont, IL
Collecting and interpreting data for troubleshooting, service reports, meetings, reviews, and presentations delivered to customers
Applying account management fundamentals to understand customer needs, requirements and potential sales opportunities while supporting the account P&L
Routine monitoring and reporting of performance of existing treatment programs
Managing chemical inventories and deliveries at the customer location
Safely managing day-to-day operations of refinery process, finished fuels, and water treatment programs to ensure performance and value delivery for our customers

Requirements

twic

microsoft office

10+ years

chemical engineering

lab experience

troubleshooting

A TWIC Card or ability to obtain a TWIC Card
Proficiency in Microsoft Office Programs (Excel, PowerPoint, Word, Outlook)
Ability to drive a company vehicle as required to perform job duties (motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Ability to present complex technical content to various levels of internal and external organizations, in a clear and concise manner
Minimum of 10 years’ experience in Refining, supporting hydrocarbon process and finished fuels additives treatment programs
Strong mechanical aptitude and troubleshooting skills
Previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation
A comprehensive understanding of customer requirements and refinery market conditions
Strong understanding of industrial chemical treatment technology and sales process
Bachelor’s degree in chemical engineering (preferred) or similar discipline
Residing in a commutable distance to Lemont, IL

Benefits

Additional elected or voluntary benefits
Company Stock Purchase Program
Dependent and Partners Care
Safety net of life insurance and disability programs
Education Assistance
Generous Parental Leave
Mental Health resources, Virtual Therapy Programs
Competitive sales bonus program
Tailored financial programs
Pet Insurance
Competitive 401(k) program
Company provided vehicle or vehicle allowance
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

motor vehicle record checks will be performed to determine eligibility to drive a company vehicle.

Company

Overview

1907-founded

Year Established

The company has over a century of experience in the energy and industrial sectors.

120+ Countries

Global Presence

Operates across a wide range of industries and regions worldwide.

Specializing in oil and gas exploration, drilling, and production, the company has a history of pioneering new technologies.
Notable for innovations like the world's first automated drilling system, the company has been at the forefront of optimizing energy operations.
The company is integral to major global projects, from large-scale energy exploration to developing critical infrastructure.
Has built a reputation for solving complex challenges, with a focus on safety, efficiency, and sustainability.
In recent years, the company has expanded its portfolio to include digital solutions, automation, and advanced analytics.
Has contributed significantly to global energy transitions, developing cutting-edge solutions for energy efficiency and sustainability.

Culture + Values

Act with integrity, responsibility and compliance every day
People First, Energy Forward
Eight Behaviors – aligning core values to HOW we work
Empower employees to drive sustainable practices
Promote leadership & professional development through initiatives like career weeks and individual development plans

Environment + Sustainability

29.3% Reduction

Emissions Reduction

Absolute reduction in scope 1 and 2 emissions compared to 2019 baseline.

50% Target

Emissions Target

Interim emissions reduction target of 50% by 2030, building toward net-zero by 2050.

34.2% Share

Renewable Electricity

Increase in renewable/zero-carbon electricity share of total site electricity since 2019.

$0.8B Orders

Low-Carbon Solutions

Revenue from orders in new energy portfolio, including carbon capture, hydrogen, and geothermal technologies.

Renewable/zero-carbon electricity used at ~12% of global sites (88 locations).
13.8% reduction in total waste since 2022.
51.5% reduction in hazardous waste since 2022.
Recycling rate increased from 25.5% (2022) to 32.6% (2024).
16.5% reduction in total water withdrawal since 2022.
43.1% reduction in chemical spills since 2022.
100% of sites assessed for biodiversity risks; 199 near protected areas.
560 emissions life-cycle assessments in 2024; total nearly 1,000 LCAs.

Inclusion & Diversity

150+ Nationalities

Global Workforce Diversity

The company employs individuals from over 150 different nationalities, reflecting a highly global team.

79% Non-US Employees

Geographic Distribution

Nearly 80% of the workforce is located outside the United States, emphasizing global reach.

14.2% Women in STEM

Gender Representation in Key Roles

Women make up 14.2% of employees in science, technology, engineering, and mathematics roles.

38.3% People-of-Color in US

US Diversity Metrics

People of color represent 38.3% of the US workforce, showing progress toward equity.

Women representation increased 0.4 pp year-over-year to 19.5%
Inclusion index scored 70.0%; culture index 66.0%
Total attrition reduced from 12.0% to 10.2%; voluntary attrition from 8.6% to 7.0%
~10,000 external hires; 22.9% women
Average 22 hours of learning per employee
1,252 completions of new sustainability modules; 32 live inclusive-leadership sessions
68.4% of employees received performance/career-development reviews
15.5% of employees in ERGs (+12.2% YoY)
$410 million spent with diverse suppliers and small businesses
Global Parental Leave: minimum 18 weeks at full base pay for primary parent, gender-neutral

Articles

Careers at Baker Hughes

Baker Hughes Projects