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Account Manager 3
Veic
Proactively manage energy efficiency targets by building relationships with targeted business and municipal customers.
21d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Hamilton County, OH
Remote
Company Size
300 Employees
Service Specialisms
Energy Efficiency
Sustainability Consulting
Building Performance
Energy Modeling
Green Building Design
Renewable Energy
Environmental Consulting
Sector Specialisms
Energy
Buildings
Transportation
Utilities
Energy Efficiency
Building Decarbonization
Transport Electrification
Clean and Flexible Grid
Role
What you would be doing
strategic relationships
industry trends
government relations
progress tracking
event participation
strategic planning
- Develop strategic relationships at senior levels within customer base to become a trusted and valued resource.
- Identify and keep current with industry, business , and market trends to understand their impact on customers’ business.
- Develop dynamic relationships with municipal government and utility leadership as primary contact for all E fficiency S mart program offerings as well as identify opportunities within municipal facilities and work with Energy Consultants and other Efficiency Smart staff to ensure their timely completion.
- Ensure successful and consistent progress toward stated goals and objectives of the Account Management team.
- Participate in Efficiency Smart outreach events as necessary.
- Document and implement strategic account plans for core customers and co llaborate with other E fficiency Smart program staff to execute plans and maximize savings.
- Achieve energy savings goals throughout a customer base of core accounts and non-engaged businesses.
- Occasional movement between meeting spaces, collaboration areas, and individual workstations
- Identify opportunities within customer and prospective customer base and collaborate with E fficiency Smart staff to ensure their timely completion .
- Participate in ongoing individual and team training and provide peer coaching to other Account Managers, Engineering Consultants, and other VEIC staff to enhance skills.
What you bring
communication
driver’s license
efficiency smart
bachelor’s degree
organisational
customer management
- Ability to remain stationary at a workstation for extended periods (typically 6-8 hours per day with regular breaks)
- Exemplary written and oral communication skills.
- A valid driver’s license and compliance with the Motor Vehicle Safety guidelines outlined in VEIC’s personnel policies .
- Visual acuity to view digital screens, documents, and presentations for prolonged periods
- Ability to handle competing priorities and proven ability to be organized, detail-oriented and accurate .
- Tolerance for varying environmental conditions including temperature fluctuations, construction noise, and outdoor weather during site assessments
- Strong personal commitment to the mission, vision, goals , culture, and values of VEIC.
- Physical mobility to navigate various building environments including commercial facilities, construction sites, mechanical rooms, and/or residential properties
- Strong interpersonal skills including in the ability to communicate effectively and build strong business relationships . High degree of professionalism, maturity and a polished demeanor.
- Verbal communication abilities are sufficient for clear articulation during in-person and virtual meetings, presentations, and discussions
- Understand all E fficiency Smart offerings and act as the primary point of contact in communicating initiatives and program results to municipal utility clients.
- Ability to travel independently to various locations (up to 50 % of work time), which may include driving, flying, or using public transportation
- Manual dexterity to operate testing equipment, measurement devices, or other field tools as required
- Capability to climb stairs, stand for extended periods during site visits (1-3 hours), and occasionally access confined spaces or use ladders
- Bachelor’s degree and five years’ experience utilizing a consultative customer management approach in a business-to-business energy or professional services field , or a combination of education and experience in a related field that demonstrates comparable knowledge and skills .
- Demonstrated ability to deliver expected results within core accounts or new accounts.
- Regular use of computer, keyboard, mouse, and telephone/headset requiring fine motor skills and repetitive hand/wrist movements
- Strong financial, technical , and business knowledge and skills, including the ability to understand the economic and political dynamics of high-profile customers.
- Minimal lifting requirements (typically under 15 pounds) for office supplies, equipment, or materials
- All positions at VEIC are subject to criminal background check s . This screening is conducted in compliance with applicable laws and is a standard part of our hiring process to ensure the safety and security of our employees, clients, and contractual obligations.
- Proficiency with contact management, word processing, spreadsheet and database software.
- Demonstrated ability to understand the economic and business dynamics of assigned accounts, as well as the potential political and strategic sensitivity of their actions within the marketplace and regulatory arena.
- Cognitive focus for simultaneous management of multiple communication streams, projects, and stakeholder relationships
- Auditory capabilities to participate effectively in conversations, conference calls, and virtual collaboration sessions
- Ability to safely lift and carry equipment, tools, or materials weighing up to 40 pounds
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check
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Company
Overview
1986 Founded
Year Established
The company was established in Vermont with a focus on cutting energy costs through efficiency.
115M Metric Tons
CO2e Reduced
Accumulated reductions in carbon emissions since 2000, reflecting significant environmental impact.
$4.9B Savings
Lifetime Energy Savings
Total savings generated for consumers through energy efficiency programs.
- Pioneered the nation’s first regulated statewide energy‑efficiency utility—Efficiency Vermont—in 1999.
- Expanded in 2008 to operate major programs in D.C. and Ohio, later adding projects across multiple states.
- Designs and runs large‑scale clean‑energy initiatives including rebate programs under IRA/BIL funding.
- Specializes in efficiency, building decarbonization, transportation electrification and grid modernization.
- Uses data‑driven evaluation, federal funding navigation, and community pilots to drive clean‑energy impact.
94% of employees feel welcome
Employee Satisfaction
Over 90% of employees report feeling welcome, cared for, and proud to work at the organization.
Over 90% employee satisfaction
Employee Well-being
Employees express strong feelings of connection to their colleagues and pride in their work environment.
Certified Great Place To Work
Workplace Recognition
The company has earned the title of a Great Place To Work certification, based solely on employee feedback.
2024 Culture Statement Launch
Cultural Commitment
The company will launch a Culture Statement and Themes in 2024 to reinforce its dedication to positive culture.
- Continuous engagement with employees, addressing needs and making improvements based on feedback
115M CO₂e Saved
Cumulative Emissions Reduction
Total CO2e reductions since 2000 through energy-saving and electrification solutions.
$5.6B Savings
Lifetime Customer Savings
Total savings achieved for customers since 2000.
480K People
Clean Energy Program Beneficiaries
Number of individuals reached by clean energy programs, with a focus on socially vulnerable communities.
829T GHG Reduction
Net-Zero Target Contribution
Annual GHG reduction target for city operations supporting Montpelier’s net-zero initiative.
- 1.27 million metric tons of CO₂e reductions delivered in 2020 from clean energy programs
- Low‑income customers served: 9,042 in 2020
- Clients served: 65 across 25 states/provinces in 2020
- Goal: pioneer rapid decarbonization; partner on net‑zero playbooks such as Montpelier’s path to net‑zero by 2030
- Partnered on City of Montpelier plan projecting 829 metric tons per year additional GHG reduction, targeting net‑zero city operations by 2030
Over 50%
Social Impact
Program benefits were deployed in socially vulnerable communities.
480,000
Clean Energy Access
Clean energy programs reached a significant number of people, including 9,042 low‑income customers.
- No explicit gender‑related statistics publicly stated
- DEI outcomes not detailed on public website or LinkedIn in data‑driven terms
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