Fire Suppression Service Technician

Description

• Coordinate with clients to schedule service visits and communicate recommendations for system improvements or upgrades based on NFPA requirements.
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality.
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.
• Conduct thorough inspections and tests on fire suppression systems, including kitchen hood suppression systems according to the requirements outlined in NFPA 17, NFPA96, and other applicable codes and standards
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements
• Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform.
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
• Repair and replace fire suppression system components as needed, ensuring compliance with NFPA standards and manufacturer specifications.
• Test and recharge agent cylinders as necessary, ensuring that they are properly pressurized and filled with the appropriate extinguishing agent
• Perform routine maintenance activities on fire suppression system components, including cylinders, nozzles, release mechanisms, and control panels, in accordance with NFPA standards and manufacturer specifications.
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job- related notes, to prepare and deliver repair estimates in a timely manner
• Identify and troubleshoot issues with fire suppression systems, such as leaks, pressure problems, or malfunctioning components, and implement corrective actions as per NFPA requirements.
• Inspect and maintain gas cylinders, including hydrostatic testing, refilling, and reinstallation, following NFPA standards and manufacturer specifications.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance