Critical Services Supervisor

Description

• Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with the latest technology trends
• May establish new techniques to ensure the team is able to meet its objectives.
• Ensure that all contractors and staff comply with all company, client safety, and security requirements. Seek out new vendors and maintain relationships with current ones.
• Evaluate Planned Preventative Maintenance assessments of plant and equipment and make recommendations on improvements and upgrades.
• Raise changes on the client Change Management system and obtain client & operational stakeholder approvals, adhering to client Change Management and critical space security control policies.
• Confirm all out-of-line situations are documented with incident reports.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services. Provide holiday, training & sickness cover for other members of the shift team.
• Point of contact for client and management escalation.
• Attend installation, commissioning, and fit-out events to ensure compliance with the agreed design, the client’s standards, and statutory requirements. Update the site commissioning tracker on a daily basis.
• Assist at all stages of commissioning, witnessing, snagging and handover of all new facilities, systems, and assets to client.
• Share expertise and industry experience with the team to help resolve operational problems.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• Raise quotations through the company ABQ process.
• Assist with the development of critical services training programs.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
• Review work logs and outstanding items through the in-house system to ensure completion.

Requirements

• Requires the ability to explain complex concepts or sensitive information.
• Good verbal & written communication skills. Exceptional IT skills.
• City & Guilds / NVQ level 3 or equivalent in BS7671:2008 Requirement for Electrical Installation (IEE Wiring Regulations 18th edition).
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• A good understanding & competency of all building services PLC systems, critical cooling systems, water treatment, refrigeration systems and HV/LV electrical infrastructure
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Excellent organizational skills with a master-level inquisitive mindset.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance