Take inbound requests to tour properties via email, phone, and the Redfin site and apps
Use online tools that allow you to track customer progress and share information across teams
Coordinate with buyer's agents and clients to schedule and reschedule home showings
Coordinate with listing agents to confirm that properties are available for showing
Requirements
tech-savvy
multitasking
customer service
detail-oriented
Comfortable with consistently updated technology and adapting to changes
Ability to juggle many tasks and transition smoothly from one to the next in a fast-paced setting
Customer service experience required, including using email and phone
Excellent attention to detail
Benefits
Comprehensive virtual training
This is a fully remote position, with potential for in person team events.
Seasonal hiring period is through September 20, 2025
Seasonal part-time hours to start with the possibility for extended engagement with Redfin beyond the initial seasonal hiring period
Paid sick leave
Opportunities to move into other roles at Redfin; 51% of our real estate managers and directors started in agent or support roles
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 2004
Year Founded
The company was established in 2004, revolutionizing the real estate market with its online platform.
Millions Served
Users Assisted
The company has expanded its services nationwide, assisting millions of users across the U.S.
2023 Update
Current Status
The company continues to lead in online real estate, disrupting traditional models as of 2023.
The company blends technology with traditional real estate services, offering a seamless home-buying experience.
The company's services include buying, selling, renting, and mortgage solutions, making it a one-stop platform.
Known for its innovative approach, the company introduced features like 3D home tours and online booking of home showings.
The company operates in a highly competitive market, differentiating itself through technology-driven insights and data.
Culture + Values
Customer-centric approach
Ownership mindset
Data-driven decisions
Transparent operations
Collaborative teamwork
Continuous growth and development
Environment + Sustainability
Net Zero by 2040
Carbon Emissions Goal
Aim to achieve net zero emissions across operations and supply chain.
Focus on reducing carbon emissions across operations.
Promotes energy efficiency in office spaces.
Supports remote work to lower commuting-related emissions.
Participates in sustainable real estate practices, including homes with energy-efficient features.
Works with partners to provide green-certified homes and eco-friendly services.
Inclusion & Diversity
45% women employees
Workforce Diversity
This reflects the proportion of female employees across the company, highlighting gender representation in the workforce.
40% underrepresented minorities
Leadership Representation
This percentage highlights the proportion of underrepresented minorities and women in leadership roles, showcasing progress toward equitable representation at senior levels.
Dedicated to building an inclusive and diverse workplace.
Set specific gender and racial equity goals, focusing on increasing underrepresented groups in leadership roles.