Director, Client Development

Description

• Client leadership includes assessing market, prospect, and client business trends, plans, and priorities; defining client goals and objectives; conditions of success; client communication; technical analysis; project development; presentation of project delivery approach to the client; and ongoing relationship development.
• Develop long-standing client relationships that are based on trust, technical and project delivery excellence, and a concierge level of client service and experience.
• Mentor and provide guidance to other AEC professionals within the firm.
• Develop and execute client development and design-build solutions to achieve business goals, focusing on both sourcing and building new client relationships as well as maintaining and expanding existing relationships.
• Maintain a knowledge of industry standards, best practices, and regulatory requirements.
• Provide client, technical, and project delivery leadership in the development of capital projects for the Food, Beverage, Home and Personal Care, or Life Science markets.
• Communicate relevant information on targeted clients, contacts, and opportunities.
• Analyze and develop specialized technical solutions to meet the client’s objectives for new and existing cGMP facilities.
• Lead and coordinate market and trend analysis; client and business development planning; account planning; pipeline analysis; forecasts; and account performance evaluation.
• Lead and/or assist on client requests for proposals, targeted client pursuits, marketing campaigns, customer presentations, trade and industry networking events, interface with client representatives, and perform other duties as needed.
• Focus on overall project success and accomplishment of client objectives related to scope, schedule, budget, safety, quality, and operational performance.
• Make an impact day-to-day with your skills and expertise, while strengthening relationships with our clients and the Design Group team.
• Lead and collaborate on the development of front-end programming, planning, schematic design, and preconstruction of projects to be delivered as design-build or EPC solutions.

Requirements

• Entrepreneurial drive with a passion for client relationship development, paired with a keen understanding of the client decision-making process.
• Ability to break down complex problems into manageable components, identify core issues, and develop innovative solutions. Skilled in prioritizing critical details and managing multiple relationships, opportunities, and projects concurrently.
• An understanding of facility operational requirements, people and material flows, adjacency schemes, automation, environmental classifications, and an understanding of various industry regulatory requirements.
• Experience in the development, design, and delivery of greenfield, brownfield, renovations & expansion type projects.
• A working knowledge of local, state, and federal building codes and requirements.
• Strong verbal and written communication skills, with the ability to deliver impactful presentations and build consensus across internal and external teams.
• 15+ years of experience leading the development, design and construction of facilities, including programming, schematic design, design development, construction documents, permit acquisition, preconstruction, construction, and operations turn-over.
• Leadership skills and experience with a drive to grow and expand local, regional clients and national clients.
• The ability to structure and lead development of design, design-build, and EPC projects for cGMP manufacturing and distribution facilities.
• Our clients and projects are nationwide, travel is required to attend client meetings and presentations, site walk-throughs, facility assessments, operational reviews, construction reviews, client and company sponsored meetings.
• Demonstrated ability to anticipate future market trends, adapt to changing circumstances, and continuously seek ways to improve project outcomes and client experience.
• Expertise in client development, project development, and project delivery including client development, proposals, contracts, planning and zoning, real estate acquisition, manufacturing & distribution operations, development of project plans and strategies, and overall project budgets that can be executed to achieve the client’s investment objectives.
• Excellent communication and interpersonal skills and client interaction abilities.
• BS or MS degree in a related Engineering discipline, Architecture, Construction Management, or related technical degree.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance