Area Operations Coordinator - 12 Month FTC at Sms in Doncaster, England, United Kingdom | Kablio

Role

Description

jeopardy management

job dispatch

performance reviews

coaching

stakeholder communication

continuous improvement

Provides quality feedback and coaching to address skill and behavioural gaps, strengthening both individual and team performance.
The successful candidate will be able to effectively communication with the domestic dispatch, planning and jeopardy teams, whilst also clearly and concisely report to Area Operation Support Managers
Conducts monthly performance reviews and manages people metrics, including efficiencies, behaviours, and alignment with Company values.
Builds strong relationships with Field Managers and key stakeholders, continually seeking ways to improve operations and deliver the future of smart energy in line with Company vision and values.
Oversees effective jeopardy management to meet industry SLAs and maximise completion rates.
Ensures planned jobs are accurately checked and efficiently dispatched to maximise asset installation across daily, weekly, and monthly targets.
Collaborates closely with the Area Operations Support Manager to achieve performance targets, minimise GSOS, and drive continual improvement.

Requirements

leadership

ifs

problem solving

You will have strong leadership experience and the ability to motivate and continually develop a team
Demonstrates thorough working knowledge of the IFS system.
You will be able to work well under pressure whilst constantly considering opportunities for improvement and development
Has the natural ability to problem solve and will be able to react and resolve back-office issues in an ever-changing landscape

Benefits

Hybrid working options (for some positions).
Enhanced Maternity leave. Paternity and Adoption leave.
Simply Health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP.
25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
Pension matching scheme (up to 5% of salary)
24/7 free and confidential employee assistance service.
Life Insurance (4 x annual salary)

Training + Development

Information not given or found

Interview process

in-person interview at doncaster office

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to provide cutting-edge energy and infrastructure solutions across industries.
Specialises in the design, delivery, and maintenance of energy, infrastructure, and industrial services.
Has worked on diverse projects, including renewable energy installations, complex infrastructure builds, and utility management.
Known for delivering innovative solutions in energy efficiency, sustainability, and asset management.
Excels in both large-scale industrial operations and smaller, high-impact infrastructure projects.
Serves clients across multiple continents with tailored solutions.
Continuously evolving to meet the challenges of modern infrastructure and energy needs.

Culture + Values

Safety: Take care of your wellbeing and others; Take ownership and responsibility; Be aware; Report and action
Sustainability: Make greener decisions; Build an enjoyable and healthy working environment; Positive towards change; Encourage others to act sustainably
Customer Excellence: Listen and respect; Go the extra mile; Be polite; Show empathy
Innovation: Share and encourage new ideas; Find solutions; Be creative; Think for the future
Pride: Celebrate our differences; Be trustworthy; Give praise and recognition; Work to the best of your ability; Work as one team

Environment + Sustainability

2030 Net Zero Target

Carbon Neutrality Ambition

The company aims to achieve net zero emissions for Scope 1 and Scope 2 by 2030 through significant reductions in fleet and building emissions.

76,800 tCO2e Mitigated

Emissions Reduction Through Services

The company has mitigated over 76,800 tonnes of CO2 equivalent emissions in 2023 through its services, demonstrating a substantial environmental impact.

50% Green Revenue

Green Economy Achievement

Over 50% of the company's revenues are derived from green services, earning it the London Stock Exchange Green Economy Mark for three consecutive years.

60% Emissions Reduction

Cardiff Office Efficiency

The Cardiff office upgrades have resulted in over a 60% reduction in emissions on-site, showcasing significant energy efficiency improvements.

All company cars replaced with PHEV or EV by end of lifecycle; 100 mild hybrid EVs + 1 pure EV van deployed by March 2023
Grid-scale battery storage driving decarbonisation
London Stock Exchange Green Economy Mark awarded for >50% revenues from green services (third consecutive year)
Signatory to The Climate Pledge (regular reporting, carbon elimination, credible offsets)
Post-2030 ambition: target Scope 3 emissions reduction to become carbon negative

Inclusion & Diversity

Over 1,000 Staff

Diverse Workforce

The company employs over 1,000 individuals from diverse backgrounds, including differences in ethnicity, religion, sexual orientation, and more.

Formal EDI policy, induction e‑learning and membership of Disability Confident Employer, Mindful Employer, Employers Network for Equality & Inclusion
New behaviour added under ‘Pride’ value: “We are all uniquely different, something we can celebrate together”
Launched employee engagement competition and new EDI initiatives to embed celebration of difference

Articles

Careers

About Us

Role

Description

jeopardy management

job dispatch

performance reviews

coaching

stakeholder communication

continuous improvement

Provides quality feedback and coaching to address skill and behavioural gaps, strengthening both individual and team performance.
The successful candidate will be able to effectively communication with the domestic dispatch, planning and jeopardy teams, whilst also clearly and concisely report to Area Operation Support Managers
Conducts monthly performance reviews and manages people metrics, including efficiencies, behaviours, and alignment with Company values.
Builds strong relationships with Field Managers and key stakeholders, continually seeking ways to improve operations and deliver the future of smart energy in line with Company vision and values.
Oversees effective jeopardy management to meet industry SLAs and maximise completion rates.
Ensures planned jobs are accurately checked and efficiently dispatched to maximise asset installation across daily, weekly, and monthly targets.
Collaborates closely with the Area Operations Support Manager to achieve performance targets, minimise GSOS, and drive continual improvement.

Requirements

leadership

ifs

problem solving

You will have strong leadership experience and the ability to motivate and continually develop a team
Demonstrates thorough working knowledge of the IFS system.
You will be able to work well under pressure whilst constantly considering opportunities for improvement and development
Has the natural ability to problem solve and will be able to react and resolve back-office issues in an ever-changing landscape

Benefits

Hybrid working options (for some positions).
Enhanced Maternity leave. Paternity and Adoption leave.
Simply Health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP.
25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
Pension matching scheme (up to 5% of salary)
24/7 free and confidential employee assistance service.
Life Insurance (4 x annual salary)

Training + Development

Information not given or found

Interview process

in-person interview at doncaster office

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to provide cutting-edge energy and infrastructure solutions across industries.
Specialises in the design, delivery, and maintenance of energy, infrastructure, and industrial services.
Has worked on diverse projects, including renewable energy installations, complex infrastructure builds, and utility management.
Known for delivering innovative solutions in energy efficiency, sustainability, and asset management.
Excels in both large-scale industrial operations and smaller, high-impact infrastructure projects.
Serves clients across multiple continents with tailored solutions.
Continuously evolving to meet the challenges of modern infrastructure and energy needs.

Culture + Values

Safety: Take care of your wellbeing and others; Take ownership and responsibility; Be aware; Report and action
Sustainability: Make greener decisions; Build an enjoyable and healthy working environment; Positive towards change; Encourage others to act sustainably
Customer Excellence: Listen and respect; Go the extra mile; Be polite; Show empathy
Innovation: Share and encourage new ideas; Find solutions; Be creative; Think for the future
Pride: Celebrate our differences; Be trustworthy; Give praise and recognition; Work to the best of your ability; Work as one team

Environment + Sustainability

2030 Net Zero Target

Carbon Neutrality Ambition

The company aims to achieve net zero emissions for Scope 1 and Scope 2 by 2030 through significant reductions in fleet and building emissions.

76,800 tCO2e Mitigated

Emissions Reduction Through Services

The company has mitigated over 76,800 tonnes of CO2 equivalent emissions in 2023 through its services, demonstrating a substantial environmental impact.

50% Green Revenue

Green Economy Achievement

Over 50% of the company's revenues are derived from green services, earning it the London Stock Exchange Green Economy Mark for three consecutive years.

60% Emissions Reduction

Cardiff Office Efficiency

The Cardiff office upgrades have resulted in over a 60% reduction in emissions on-site, showcasing significant energy efficiency improvements.

All company cars replaced with PHEV or EV by end of lifecycle; 100 mild hybrid EVs + 1 pure EV van deployed by March 2023
Grid-scale battery storage driving decarbonisation
London Stock Exchange Green Economy Mark awarded for >50% revenues from green services (third consecutive year)
Signatory to The Climate Pledge (regular reporting, carbon elimination, credible offsets)
Post-2030 ambition: target Scope 3 emissions reduction to become carbon negative

Inclusion & Diversity

Over 1,000 Staff

Diverse Workforce

The company employs over 1,000 individuals from diverse backgrounds, including differences in ethnicity, religion, sexual orientation, and more.

Formal EDI policy, induction e‑learning and membership of Disability Confident Employer, Mindful Employer, Employers Network for Equality & Inclusion
New behaviour added under ‘Pride’ value: “We are all uniquely different, something we can celebrate together”
Launched employee engagement competition and new EDI initiatives to embed celebration of difference

Articles

Careers

About Us