Property Manager

Description

• Serve as the first point of contact for after-hours building emergencies.
• Correspondence with tenants and clients via letters, email, and telephone regarding their rent and service needs.
• Work with Accounting and Management to set annual budgets for each project and to distribute regular reports to owners and tenants in addition to accurately forecasting upcoming expenditures based on management expertise, prior spending, price increases, and inflation.
• In conjunction with the Asset Manager, assist with new and renewal leases, for the portfolio.
• Regularly travel to properties for meetings and walk-throughs while building strong relationships with tenants.
• Complete annual “strategic” management reports; submit regularly updated financial, property condition, and leasing statements to Management and Owners.
• May manage Building Engineer(s) including recommendations for hiring, staffing levels, and utilization of labor noting overtime. Provide ongoing coaching and feedback to further develop competencies and skills.
• Primary responsibility for all work order processing and third-party dispatching for service requests affiliated with the portfolio.
• Create and review requests for proposals from various service contractors for property management needs and from general contractors, architects, interior designers, etc. for ongoing suite buildouts, preventative maintenance contracts, and oversight of building cap-ex, tenant improvements (interior & exterior renovations, elevator modernization, etc.)
• Develop accurate monthly, quarterly, and annual financial reports in accordance with Owner’s reporting requirements. Manage operation expenses by proactively identifying and addressing negative expense trends.
• Negotiate, track, and arrange for preventative maintenance contracts, repairs, and maintenance, and Certificates of Insurance, among other matters, through the utilization of engineering staff and the building work order management system.
• Create and assemble all documents for a Tenant Guide for each tenant at each property with basic information about the property and its management – including instructions and schedules for different aspects of the building: fire alarms, service requests, Access Control, HVAC schedule, lighting schedule, emergency contact information, emergency preparedness plans, etc.
• Manage, under the direction of the firm’s executive leadership, a medical outpatient portfolio ranging from 200k to 350k SF. The size of the portfolio will vary based on the region among other factors, including but not limited to number of tenants, locations, etc.
• Establish efficient long-term practices for each building and a relationship with each tenant, resulting in minimizing expenditures and maximizing value to the Owner.
• Maintain strong rapport with Tenants and Facilities Maintenance Personnel.
• Create and maintain signage directories.

Requirements

• Ability to work after hours and some weekends (hours may vary to meet the business needs of the property).
• Certified Property Manager (CPM), Real Property Administrator (RPA), or similar certification(s) preferred.
• Day-long or overnight travel may be required.
• Ability to multi-task with ease.
• Real Estate License typically possessed.
• Work in a fast-paced work environment while managing conflicting priorities.
• Bachelor’s degree in business or management preferred.
• Possesses a strong work ethic and takes a proactive approach to their work.
• Meticulous attention to detail and systematic organizational skills.
• Must have strong knowledge and experience with Microsoft Office Programs including Outlook, Word, Excel, and PowerPoint.
• Experience with property-level financial reporting and with the management of medical outpatient properties.
• Typically, three (3) to five (5) years of commercial real estate, property management, or customer service experience required.
• Ability to work independently.
• Must be able to work independently and collaborate with other team members.
• Strong knowledge of accounting principles.
• Should self-identify as a “teachable” employee, possess a “can-do” attitude, professional correspondence etiquette, and strong interpersonal skills.

Benefits

• Professional development support and career growth opportunities
• Workplace perks like summer hours, team summits, community service events, referral bonuses, and more
• 100% employer-paid medical, dental, and vision insurance options for employees
• $2,000 HSA contribution and 401(k) with up to 4% match
• Generous time off: 15+ PTO days, 11 holidays, parental leave / short-term disability, and mental health days

Training + Development

Interview process

Visa Sponsorship

Security clearance