Shift Control Manager

You’ll manage a team of 4–8 colleagues on a rotational shift pattern (mornings and afternoons, 7 days a week – no night shifts), ensuring operational excellence and readiness to respond to any unplanned events. With a 20.8% shift allowance and standby responsibilities, this role offers both challenge and reward in equal measure.

As our Shift Control Manager in the Energy Control Centre (ECC), you’ll be at the heart of real-time operations, ensuring the safety, integrity and performance of Cadent’s gas distribution networks. This isn’t just about managing systems – it’s about leading people, making critical decisions, and shaping how we respond to the energy needs of 11 million customers.

From emergency response to commercial balancing, you’ll oversee a wide range of activities that keep our networks running safely and efficiently. You’ll also collaborate with internal and external stakeholders, drive continuous improvement, and support the ECC’s strategic ambitions.

• Strategic Collaboration – Work closely with stakeholders across Cadent and beyond to share best practice and drive innovation.
• Operational Leadership – Manage a team of Shift Control Engineers and day staff, ensuring safe and efficient network operations.
• Real-Time Decision Making – Lead the response to emergencies, asset failures and gas supply events.

This role is subject to enhanced NSV screening. A minimum of 5 years UK residency is required.

You’re a confident and capable leader with a passion for operational excellence and a calm head under pressure.

• Resilience & Innovation – Willingness to challenge the norm and think outside the box.
• Qualifications – Incorporated or Chartered Engineer (or working towards), degree or equivalent experience.
• Stakeholder Engagement – Strong communication and collaboration skills.
• Control Room Experience – Previous exposure to operational or control room settings.
• Technical Understanding – Awareness of gas networks and contractual obligations (training provided).
• Team Leadership – Experience managing and motivating teams in a fast-paced environment.

This is a unique opportunity to step into a visible and influential role, where your leadership will directly impact Cadent’s ability to deliver safe, secure and sustainable energy.

This is a high-impact operational leadership role that offers variety, responsibility and the chance to shape the future of energy control.

• Continuous Development – Full training provided, with opportunities to grow your technical and leadership capabilities.
• Shift Flexibility – Enjoy a rotational shift pattern with no night shifts, plus a generous shift allowance.