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Mail Services Coordinator
Jll
Managing and coordinating mail room operations, serving as primary liaison for mail and courier services, and ensuring efficient processing and distribution of mail and packages.
15d ago
$20 - $22
Junior (1-3 years)
Full Time
Indianapolis, IN
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
mail reconciliation
mail service delivery
vendor coordination
cost management
client interaction
compliance
- Reconcile and maintain accurate records of all incoming and outgoing mail and packages
- Support day-to-day mail service delivery across campus-wide sites in accordance with established policies and procedures
- Support operational reporting and purchasing activities as needed
- Serve as primary liaison with all mail support service vendors and courier services
- Ensure all service levels meet or exceed established Key Performance Indicators (KPIs)
- Assist with daily facilities operations as required
- Weigh mail to determine accurate postage requirements and ensure cost-effective shipping
- Serve as primary point of contact for receiving, dispatching, and tracking work requests to technical staff and vendors
- Sort and distribute incoming mail efficiently while resolving issues with incorrect or returned mail
- Proactively develop and maintain strong client relationships while providing exceptional service
- Collect outgoing mail from designated stops, apply correct postage, and arrange for pickup
- Work with Lead to update and maintain internal procedures for site-specific tasks
- Occasionally lift, move, and carry up to 50 pounds
- Request funding for postage and ensure adequate inventory of mail supplies
- Receive, process, and distribute all incoming USPS and overnight courier mail/parcels on the same day of receipt
- Identify opportunities for operational improvements and cost efficiencies with recommendations to management
- Maintain compliance with all client contract requirements and internal procedures
- Track daily workflow through detailed logging and submit weekly volume reports to Facility Manager
- Process and coordinate outgoing shipments through multiple carriers (FedEx, UPS, USPS, DHL)
- Assist with operational audits to ensure data integrity across all mail systems
- Travel to other sites to provide assistance when needed
What you bring
corrigo
logistics experience
process improvement
high school diploma
reprographic equipment
multi-site experience
- Software Knowledge: Experience with Corrigo or similar work order management systems
- Regularly lift, move, and carry up to 10 pounds
- Experience: 1-2 years of related mail room or logistics experience
- Process Improvement: Experience identifying and implementing operational efficiencies
- Frequently lift, move, and carry up to 25 pounds
- Reliability: Demonstrated professional reliability and strong work ethic
- Education: High school diploma or equivalent
- Equipment Experience: Knowledge of reprographic equipment operations
- Logistics Background: Experience with shipping, receiving, or logistics operations
- Manual Dexterity: Ability to work quickly and accurately with hands; good hand-eye coordination
- Attention to Detail: High level of accuracy in processing and record-keeping
- Multi-site Experience: Experience supporting multiple locations or campus environments
- Customer Service: Previous experience in client-facing roles
- Ability to remain on feet for extended periods
- Transportation: Personal vehicle required for daily postal runs (mileage reimbursement provided)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- might conduct background checks to ensure data integrity across mail systems and compliance with client contract requirements
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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