Sales and Marketing Coordinator

Description

• Assist in preparing and implementing the quality action plan with approval from the chief marketing officer.*
• Responds to prospect inquiries including e-mails, Facebook questions, and website.*
• Applies concepts of excellence in customer service and always conducts duties in a positive and friendly manner.*
• Assists Director of Sales as needed with entering updates into Yardi.*
• Ensures that only approved designs are used in advertisements and marketing collaterals.*
• Reviews/updates the quarterly action plan on a quarterly basis to meet changing needs of community.*
• Conducts tours in the community.*
• Responds promptly and courteously to resident’s requests for assistance by directing them to the appropriate department head.*
• Accepts and answers sales calls.*
• Wears clean and appropriate dress per established policy always.
• Maintains an up-to-date inquiry/lead database.*
• Ensures communications are clear, accurate, and timely.*
• Monitors expenditures weekly to ensure compliance with department budgeted monthly amounts.*
• Plans and hosts special sales events at the community or other venues promoting your community.*
• Responsible for all closings, processes appropriate move-in paperwork (to include 1823) and notifies and disperses such paperwork to appropriate departments.*
• Responsible for creating and ensuring availability of appreciation gifts to be used for professional development visits, in-house hours and move-in baskets.*
• Visits each area of the community on a daily basis to ensure areas are clean, safe, and project the appropriate atmosphere/image for residents, family members, and visitors, and reports findings to the executive director.*
• Responsible for assisting the Director of Sales in the organization, including planning and development of all functions and programs of the sales department.*
• Takes the initiative in work, seeks out additional information, and offers solutions/suggestions.
• Responsible for ensuring that resident rooms are move-in ready prior to scheduled movein.

Requirements

• Demonstrates good interpersonal/communication skills with all employees and visitors who work at or visit the community, and is always polite, courteous, and respectful.*
• Practices good body mechanics and safe working habits always.*
• Demonstrates a positive attitude about work issues, policies, and procedures.*
• Understands and complies with HIPAA regulations.*
• Knows, understands, and follows established policy and procedures in emergency situations.*
• Demonstrates excellent decision-making skills and can understand the impact of those decisions.*

Benefits

• Associate Discounts
• Comprehensive benefits PACKAGE to include 401k
• Paid Time Off (PTO)
• Tuition Reimbursement
• Competitive salary

Training + Development

Interview process

Visa Sponsorship

Security clearance