Regional Billing Manager
Polsinelli
Oversee law firm billing operations, lead staff, improve processes.
17 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Kansas City, MO
Office Full-Time
Company Size
2,200 Employees
Service Specialisms
Health Care
Finance
Real Estate
Technology
Private Equity
Life Sciences
Agriculture
Alternative Dispute Resolution
Sector Specialisms
Healthcare
Real Estate
Finance
Technology
Private Equity
Life Sciences
Corporate & Transactional
Bankruptcy & Restructuring
Role
What you would be doing
tool training
staff management
client service
month-end
billing oversight
process improvement
- Work with staff and attorneys to improve their knowledge and use of firm-provided tools.
- Effectively lead and manage related staff, including assigning and monitoring workloads, arranging for coverage or assistance as needed, recommending training and development, and preparing performance evaluations.
- Maintain high levels of customer service and responsiveness for attorneys, clients, vendors, and staff.
- Assist with month-end close processes.
- Work effectively with all Finance & Accounting (F&A) functions to deliver high quality, accurate, timely, seamless service to attorneys and clients, in accordance with established firm policies.
- Ensure client and billing attorney documentation is consistently and continuously updated.
- Assist with onboarding new Shareholders, including setting billing preferences and training on billing processes, procedures, and policies.
- Train and mentor direct reports (professionalism, career growth, progressive discipline as needed).
- Adhere to Firm billing and accounting standards as well as departmental guidelines.
- Effectively oversee and manage all time and billing processes (in accordance with firm policy and practice).
- Document all activities and findings in accordance with established policies and procedures; ensure the integrity of all account documentation; maintain strict confidentiality of information.
- Exercise appropriate discretion and independent judgment in the execution of the above duties.
- Participate in annual performance reviews and lead staff to driving personal development initiatives and successful completion of annual goals.
- Consistently identify and recommend improvements to billing procedures, streamlining and best practices for all related functions, processes, deliverables, and policies.
What you bring
legal billing
management
elite/3e
microsoft excel
bachelor's
leadership
- Excellent verbal and written communication skills, including effective listening, presentation, and facilitation skills.
- Ten years of billing experience and three years of management experience with a law firm or comparable experience in a corporate legal billing department.
- Ability to utilize strong organizational skills to prioritize and manage multiple projects.
- Strong organizational skills, including establishing priorities, planning and structuring project deliverables, and problem solving.
- Experience with Elite/3E is preferred.
- Demonstrated sound judgment and ability to make effective, timely decisions.
- Ability to work in a team environment with changing priorities and time pressures.
- Highly motivated with ability to drive results and work on multiple projects with minimal supervision.
- Bachelor’s degree required.
- Demonstrated leadership experience, including excellent interpersonal and collaborative skills, strategic and innovative thinking, and persuasion and influencing, possessing professional presence and the ability to build enthusiasm and commitment.
- Highly proficient with Microsoft Excel and Microsoft Word.
- Proven ability to lead others, build effective teams, and coach for success.
- Employees approved for flexible work arrangements are expected to be available and maintain a practice of reliable, consistent attendance always during the employees scheduled work shift including, but not limited to, Zoom, email and voicemail, and by phone.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
650% Revenue
Revenue Surge
Revenue increased by over 650% over a 15-year period.
$1B Revenue
2024 Revenue
Revenue topped nearly $1 billion in 2024.
160 IP Experts
IP Practice Size
One of the nation's largest IP groups.
47 Lawyers
Recent Expansion
Added 47 lawyers from Holland & Knight in mid-2024.
- Founded in 1972 in Kansas City by three attorneys, Polsinelli began serving local business and real estate clients.
- Over five decades it expanded via strategic hires—not large mergers—growing to 23 offices and establishing a footprint in markets like Philadelphia, Fort Worth, Park City, Miami, and Nashville.
- Polsinelli built standout practices in healthcare, real estate, finance, technology, private equity, life sciences, litigation, and IP.
- The firm tackles a wide range of high-stakes matters: from multi-state real estate financings and major healthcare regulatory work to patent litigation, corporate M&A, labor disputes, and cybersecurity.
- Polsinelli positions itself as a 'daily and weekly' partner to mid-market corporate clients, emphasizing consistent presence and industry-focused counsel.
- A collaborative and challenging culture that emphasizes teamwork and being a strategic partner.
- A culture of respect, where everyone is treated with dignity at all levels.
- A meritocratic environment where employees work seamlessly across practices and locations.
- A commitment to diversity and inclusivity, supporting all members of the firm.
- Investment in employee growth and development to help achieve both personal and professional goals.
- Partners who value associates as colleagues and focus on their learning and development.
- A culture of collaboration and respect that extends across all offices nationwide.
- A relaxed atmosphere with a strong emphasis on mentorship.
May 2023
Environmental Expansion
Environmental law specialists were hired in Missouri and Denver as part of environmental practice expansion.
- No public net‑zero target or date found.
- No quantitative carbon or energy reduction goals or results disclosed.
- Has a firm‑wide Diversity and Inclusion Committee with representation on Board of Directors and C‑suite.
- Uses objective data and metrics to improve recruitment and team composition.
- Changed compensation matrix and mentoring/recruiting methods to address implicit bias.
- Aims to ensure every individual feels supported regardless of identity or position.
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