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Team Leader - Telecom
Sharaf Dg Energy
Sell Etisalat business plans, lead team, ensure compliance and achieve sales targets.
9d ago
AED4,850 - AED4,850
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Dubai, Dubai, United Arab Emirates
Office Full-Time
Company Size
11,000 Employees
Service Specialisms
Solar Energy
Energy Audits
Off‑grid Solar Systems
On‑grid Solar Systems
Lighting Retrofit
Home Automation
Home Cinema
Security Service
Sector Specialisms
Residential
Commercial
Industrial
Government
Utilities
Solar
Energy
Infrastructure
Role
What you would be doing
mystery shopping
upselling
audit compliance
kpi monitoring
plan sales
team management
- Contribute to internal mystery shopping initiatives to assess the quality of customer interactions.
- Identify opportunities to enhance revenue through upselling and cross-selling of products or services.
- Provide detailed information about plan features, benefits, and pricing to potential clients.
- Meet quality Key Performance Indicators (KPIs) related to customer service, such as response time, resolution time, and customer satisfaction scores.
- Collaborate with audit teams during Internal & external audits, ensuring compliance with industry regulations.
- Oversee day-to-day operation
- Delegating tasks to team members.
- Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally.
- Listen to team members’ feedback and resolve any issues or conflicts
- Handling of Telecommunications Regulatory Authority (TRA) audits, ensuring compliance with relevant regulations.
- Motivating the team to achieve organizational goals.
- Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers.
- Create a healthy and motivating work environment and atmosphere
- Providing Solutions to Customers Queries/Requirements
What you bring
product knowledge
- Thorough knowledge of products in his department
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
85 MW Solar
Commercial & Industrial Installations
Delivers efficient solar solutions for large-scale commercial and industrial sites across various locations.
1,100+ Rooftops
Residential Solar Installations
Provides solar energy solutions for residential properties across Dubai and other regions.
250+ Lighting Retrofits
Energy-Efficient Solutions
Implements LED lighting retrofits to enhance energy efficiency and reduce costs.
0%–4.5% Financing
Flexible Financial Plans
Offers competitive financing options over 12–48 months, recognized by DEWA as a Platinum Solar Contractor.
- Projects range from villa‑scale solar in Emirates Hills and Dubai Hills to industrial sites at JAFZA, DMCC and offshore oil & gas rigs.
- Its in‑house teams handle everything from engineering and logistics to installation and O&M, ensuring quality control from start to finish.
- Integrates solar, LED lighting retrofits and smart home tech into turnkey solutions for homes, businesses and remote locations.
- A standout: off‑grid systems powering telecom towers and micro‑grids on islands and desert camps—bringing energy to the most remote spots.
9.75M kWh
Annual Solar Generation
Guaranteed annual solar power generation from installations.
250+ Projects
LED Retrofit Installs
Projects completed with LED energy-saving solutions.
500+ Villas
Smart Solutions Deployed
Villas equipped with smart energy-saving solutions.
13.4M kWh
Annual Energy Savings
Annual energy savings from retrofit installations.
- As a progressive and forward-thinking enterprise, Sharaf DG Energy brings together global experience and local knowledge to create sustainable solutions.
- Our mission is to make solar power the largest source of sustainable energy in the UAE.
- The singular goal of all our services is to maximize savings potential and minimize carbon footprint.
9.75M kWh Output
Annual Solar Output
Guaranteed annual solar energy production for powering homes and businesses.
5,500 Fixtures
LED Lighting Retrofit
LED lighting installed across Drydocks World, achieving significant energy savings.
13.4M kWh Savings
Energy Efficiency Retrofit
Annual energy savings achieved through LED retrofits across various projects.
6,500 Panels
Residential Solar Rollout
Solar panels installed in 500 villas, generating significant clean energy annually.
- Mission to establish solar as UAE’s largest sustainable energy source, powering homes and businesses.
- Residential solar packages delivered cumulative savings of 3,110,000 kWh (~940,000 L of gasoline equivalent).
- E‑waste collection: engaged region’s largest drive (25 t in one campaign; Sharaf DG total 52 t in 2023, and 162 t over years).
- Paperless invoicing and cloth/paper shopping bags; LED store lighting reducing energy usage by ~20%.
- Aligns with Dubai Clean Energy Strategy 2050 (75% clean energy target) and UAE Net‑Zero by 2050 goals.
- No publicly available evidence found on DEI strategy or gender‑related statistics.
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