Senior Director, Occupancy Planning & Management

Description

The EMEA OP Variable Lead will develop occupancy strategy solutions and lead project engagements across the EMEA region, overseeing a regional variable team that executes short‑ to mid‑term projects for diverse real‑estate clients. Reporting to the Global Workplace & Occupancy Planning (Variable) Leader, the role is based in London and requires 20‑25 % travel, blending workplace and occupancy planning expertise with regional team‑management and strong interpersonal skills.

• Contribute to client‑facing teams developing and implementing occupancy strategy programs.
• Support annual revenue targets through effective project leadership and resource management.
• Drive new business through client presentations, proposals, and pursuit activities.
• Advance practice growth by developing best practices, tools, and deliverables.
• Maintain subject‑matter expertise in workplace strategies, occupancy planning, and organisational development.
• Maintain strategic client relationships and serve as engagement manager for key projects.
• Act as escalation point for delivery issues, ensuring consistent execution and high client satisfaction.
• Lead end‑to‑end employee management including hiring, onboarding, development, and mentoring of direct reports and additional staff.
• Foster a culture emphasizing client focus, teamwork, accountability, continuous improvement, and innovation.

Requirements

JLL leverages artificial intelligence to accelerate meaningful connections between candidates and opportunities, analyzing applications for relevant skills, experiences, and qualifications. We take data privacy seriously, protecting personal information throughout the recruitment process and providing reasonable accommodations for candidates with disabilities.

• Bachelor’s degree required; MBA or advanced degree preferred.
• Minimum 10 + years experience in workplace strategy, architecture, consulting, corporate real estate, facilities management, project management, or related fields.
• Prior team‑management experience strongly preferred.
• Exceptional communication and presentation skills; strong time and deadline management.
• Ability to work independently and collaboratively in virtual environments.
• Experience managing multiple projects and coordinating cross‑functional activities.
• Strong analytical skills with ability to interpret research data and synthesize actionable insights.
• Preferred: corporate workplace program implementation experience across real estate, facilities, IT, HR, and finance functions.
• Preferred: knowledge of enterprise IT infrastructure and technologies.
• Preferred: exposure to Six Sigma methodologies and business process development.
• Leadership with clear communication and active listening; influencing and teamwork across organizational levels.
• Project‑management expertise ensuring clarity, execution, and successful outcomes.
• Analytical problem‑solving with strategic planning focus.
• Adaptability and resilience in ambiguous, fast‑paced environments.
• Location: on‑site in London, UK; requires 20–25 % travel.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance