Scheduling Team Leader at United Utilities in Warrington, England, United Kingdom | GBP45,974-45,974 | Kablio

Role

Description

incident management

emergency response

field response

resource planning

data quality

standards improvement

Manage incidents and emergencies to minimise impact on company assets, employees, and the community within Water and Wastewater operations.
Communicate accurate information to employees, contractors, and external stakeholders in a timely and professional manner.
Lead on standards and improvements, ensuring consistent performance across planning, scheduling, and urgent request management.
Respond promptly to field issues, ensuring compliance with company policies and procedures.
Coordinate resource planning, including absence recording and holiday approvals, to optimise workforce efficiency.
Collaborate with field teams to address backlog, data quality, and maintain strong working relationships.

Requirements

mars

work planning

leadership

communication

adaptability

water ops

Flexible to support Water & Wastewater operations during operational hours, demonstrating commitment to business needs and continuous improvement.
Strong leadership and line management skills, with the ability to facilitate effective performance conversations and drive team success.
Proficient in MARS applications and Work Planning systems, ensuring accurate data capture and professional representation of the business function.
Excellent communication skills (verbal and written), with strong interpersonal abilities to deliver a high-quality service and influence change effectively.
Highly adaptable and resilient, able to manage fluctuating workloads, high volumes, and work under pressure while maintaining attention to detail.

Benefits

Deals and discounts
Salary Finance
MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
Enhanced parental leave schemes
A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
A comprehensive healthcare plan through our company-funded scheme
EVolve Car Scheme
Wealth at Work courses
A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
Mental health first aiders
Employee Assistance Plan
Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
MORE Choices flexible benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

this role may not be eligible for visa sponsorship.

Security clearance

Information not given or found

Company

Overview

Founded 1995

Year Established

Resulting from the merger of North West Water and NORWEB.

7+ Million People

Population Served

Provides essential water and sewage services across the region.

£1.9B Revenue

Annual Revenue

Demonstrates strong financial health and operational efficiency.

30+ Facilities

Renewable Energy Plants

Generating power from sewage sludge, contributing to sustainability goals.

It operates across North West England, supplying drinking water and treating sewage.
The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
Typical projects include reservoir management, leak detection, and wastewater upgrades.
Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.

Culture + Values

We put people first.
We care about the environment.
We work together, share knowledge and support each other.
We are committed to making things better for everyone.
We act with integrity and are accountable for our actions.
We deliver what we promise.

Environment + Sustainability

50% by 2025

Carbon Emission Reduction

Aims to reduce carbon emissions by 50% by 2025 as part of broader sustainability goals.

15% by 2025

Water Leakage Reduction

Committed to reducing water leakage by 15% by 2025 to improve water resource efficiency.

£1.6B over 5 years

Environmental Investment

Investing £1.6 billion in environmental improvements over five years to support sustainability initiatives.

90% Sustainably Sourced

Sustainable Supply Chain

Ensuring 90% of materials are sourced sustainably to promote ethical and environmental practices.

Restoring habitats across the region with a focus on biodiversity.

Inclusion & Diversity

40% Women

Senior Leadership Gender Balance

Target for women representation in senior leadership roles by 2030.

50% Women

Entry-Level Gender Mix

Target for women representation in entry-level roles.

12% Minority

Board Members from Ethnic Minorities

Representation of ethnic minority backgrounds among board members.

Launching mentoring programs for women and underrepresented groups.
Active participation in industry diversity initiatives.

Articles

Careers at United Utilities

LinkedIn - United Utilities

Role

Description

incident management

emergency response

field response

resource planning

data quality

standards improvement

Manage incidents and emergencies to minimise impact on company assets, employees, and the community within Water and Wastewater operations.
Communicate accurate information to employees, contractors, and external stakeholders in a timely and professional manner.
Lead on standards and improvements, ensuring consistent performance across planning, scheduling, and urgent request management.
Respond promptly to field issues, ensuring compliance with company policies and procedures.
Coordinate resource planning, including absence recording and holiday approvals, to optimise workforce efficiency.
Collaborate with field teams to address backlog, data quality, and maintain strong working relationships.

Requirements

mars

work planning

leadership

communication

adaptability

water ops

Flexible to support Water & Wastewater operations during operational hours, demonstrating commitment to business needs and continuous improvement.
Strong leadership and line management skills, with the ability to facilitate effective performance conversations and drive team success.
Proficient in MARS applications and Work Planning systems, ensuring accurate data capture and professional representation of the business function.
Excellent communication skills (verbal and written), with strong interpersonal abilities to deliver a high-quality service and influence change effectively.
Highly adaptable and resilient, able to manage fluctuating workloads, high volumes, and work under pressure while maintaining attention to detail.

Benefits

Deals and discounts
Salary Finance
MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
Enhanced parental leave schemes
A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
A comprehensive healthcare plan through our company-funded scheme
EVolve Car Scheme
Wealth at Work courses
A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
Mental health first aiders
Employee Assistance Plan
Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
MORE Choices flexible benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

this role may not be eligible for visa sponsorship.

Security clearance

Information not given or found

Company

Overview

Founded 1995

Year Established

Resulting from the merger of North West Water and NORWEB.

7+ Million People

Population Served

Provides essential water and sewage services across the region.

£1.9B Revenue

Annual Revenue

Demonstrates strong financial health and operational efficiency.

30+ Facilities

Renewable Energy Plants

Generating power from sewage sludge, contributing to sustainability goals.

It operates across North West England, supplying drinking water and treating sewage.
The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
Typical projects include reservoir management, leak detection, and wastewater upgrades.
Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.

Culture + Values

We put people first.
We care about the environment.
We work together, share knowledge and support each other.
We are committed to making things better for everyone.
We act with integrity and are accountable for our actions.
We deliver what we promise.