Manages water supply and sewage treatment across North West England, producing and recycling drinking water.
Lead scheduling, incident management and resource planning for water/wastewater operations.
12 days ago ago
£45,974 - £45,974
Intermediate (4-7 years)
Full Time
Warrington, England, United Kingdom
Onsite
Company Size
6,035 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Water
Energy
Infrastructure
Utilities
Industrial
Residential
Commercial
Buildings
Role
Description
incident management
emergency response
field response
resource planning
data quality
standards improvement
Manage incidents and emergencies to minimise impact on company assets, employees, and the community within Water and Wastewater operations.
Communicate accurate information to employees, contractors, and external stakeholders in a timely and professional manner.
Lead on standards and improvements, ensuring consistent performance across planning, scheduling, and urgent request management.
Respond promptly to field issues, ensuring compliance with company policies and procedures.
Coordinate resource planning, including absence recording and holiday approvals, to optimise workforce efficiency.
Collaborate with field teams to address backlog, data quality, and maintain strong working relationships.
Requirements
mars
work planning
leadership
communication
adaptability
water ops
Flexible to support Water & Wastewater operations during operational hours, demonstrating commitment to business needs and continuous improvement.
Strong leadership and line management skills, with the ability to facilitate effective performance conversations and drive team success.
Proficient in MARS applications and Work Planning systems, ensuring accurate data capture and professional representation of the business function.
Excellent communication skills (verbal and written), with strong interpersonal abilities to deliver a high-quality service and influence change effectively.
Highly adaptable and resilient, able to manage fluctuating workloads, high volumes, and work under pressure while maintaining attention to detail.
Benefits
Deals and discounts
Salary Finance
MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
Enhanced parental leave schemes
A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
A comprehensive healthcare plan through our company-funded scheme
EVolve Car Scheme
Wealth at Work courses
A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
Mental health first aiders
Employee Assistance Plan
Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
MORE Choices flexible benefits
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
this role may not be eligible for visa sponsorship.
Security clearance
Information not given or found
Company
Overview
Founded 1995
Year Established
Resulting from the merger of North West Water and NORWEB.
7+ Million People
Population Served
Provides essential water and sewage services across the region.
£1.9B Revenue
Annual Revenue
Demonstrates strong financial health and operational efficiency.
30+ Facilities
Renewable Energy Plants
Generating power from sewage sludge, contributing to sustainability goals.
It operates across North West England, supplying drinking water and treating sewage.
The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
Typical projects include reservoir management, leak detection, and wastewater upgrades.
Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.
Culture + Values
We put people first.
We care about the environment.
We work together, share knowledge and support each other.
We are committed to making things better for everyone.
We act with integrity and are accountable for our actions.
We deliver what we promise.
Environment + Sustainability
50% by 2025
Carbon Emission Reduction
Aims to reduce carbon emissions by 50% by 2025 as part of broader sustainability goals.
15% by 2025
Water Leakage Reduction
Committed to reducing water leakage by 15% by 2025 to improve water resource efficiency.
£1.6B over 5 years
Environmental Investment
Investing £1.6 billion in environmental improvements over five years to support sustainability initiatives.
90% Sustainably Sourced
Sustainable Supply Chain
Ensuring 90% of materials are sourced sustainably to promote ethical and environmental practices.
Restoring habitats across the region with a focus on biodiversity.
Inclusion & Diversity
40% Women
Senior Leadership Gender Balance
Target for women representation in senior leadership roles by 2030.
50% Women
Entry-Level Gender Mix
Target for women representation in entry-level roles.
12% Minority
Board Members from Ethnic Minorities
Representation of ethnic minority backgrounds among board members.
Launching mentoring programs for women and underrepresented groups.
Active participation in industry diversity initiatives.