Training Administrator
Fortem Solutions
report monitoring
lms management
course booking
certificate tracking
training enquiries
assessment review
Preparing & monitoring reports
Updating the learning management system with attendee lists and certificate records
Managing new starter and leaver administration
Supporting the overall development of the learning management system in the business with new courses, initiatives and all other areas in conjunction with the training & development team
Booking courses through our learning management system using our approved internal or external trainers/suppliers and maintaining relationships
Tracking receipt of all accredited certificates and following up as required
Monitoring all first-level training enquiries and responding where possible or escalating when necessary.
Reviewing pending assessments
organisational
administrative
multitasking
detail-oriented
problem solving
training
You will bring strong organisational skills and experience working in a fast-paced administrative setting where multitasking and attention to detail are key. You’ll also be able to show proven experience in identifying issues and implementing effective solutions. Previous experience working in a Training function would desirable, but not essential.
BenefitsUp to £3,000 colleague referral fee
8 weeks full pay paternity leave
Other benefits including dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more
Pay review every January
Discounted gym memberships at national and local gyms
Eligibility to bonus
26 weeks full pay maternity leave
25 days annual leave (pro-rata’d) + bank holidays & your birthday off
Training + DevelopmentPeople also searched
2002
Year Established
The company was founded in 2002 as Willmott Dixon Support Services and has since grown into a leading social housing solutions provider.
£205M
Annual Turnover
The company currently manages a turnover exceeding £205 million, reflecting its significant scale in the social housing sector.
2028
Growth Target Year
Aiming to achieve a turnover of £300 million by 2028, showcasing its ambition for continued expansion and success.
350k
Reactive Repairs
The company delivers around 350,000 reactive repairs annually, ensuring homes are maintained to high standards.
- Operates across three core streams: 24/7 repairs & maintenance, large-scale capital projects like bathroom/kitchen renewals, and PAS-2030/2035 retrofit.
- Technical teams design and install insulation, heat pumps, solar panels, windows, doors and ventilation systems to decarbonise social housing.
- Known for implementing digital systems (Totalmobile, Talkdesk) to streamline operations—from scheduling to resident communications.
- Secures retrofit funding through ECO, LAD, GBIS and partners with local authorities and housing associations to execute compliance programmes.
- Delivers standout community initiatives like apprenticeships, school engagement, and work experience placements through Pathways4Life.
- Blends a long-standing heritage with innovative decarbonisation projects and robust community engagement—making homes warmer, safer, greener.
- People first - Our team members are the foundation of our business and everything we do is focused on helping them thrive.
- Building long-term relationships - We are committed to forging strong partnerships with our clients, suppliers, and stakeholders, built on trust and mutual respect.
- Driving innovation - We embrace new ideas and constantly seek out better, more efficient ways of working.
- Sustainability at heart - We understand our responsibility to the environment and communities we work in and always strive to deliver sustainable outcomes.
- Excellence in delivery - We are relentless in our pursuit of quality and aim to exceed client expectations every time.
2030
Net Zero Goal
Committed to achieving Net Zero by 2030 through comprehensive sustainability strategies.
- Implementing sustainability strategies to reduce carbon footprint across operations and projects.
- Focus on energy efficiency, waste reduction, and low-carbon technologies in all construction activities.
- Continually assess and improve the environmental impact of all operations and supply chain activities.
- Adopted a range of initiatives to support the decarbonisation of the built environment.
25% by 2025
Aim for Female Representation
Committed to increasing the representation of women in the workforce with a target to achieve 25% female representation by 2025.
- Ongoing efforts to address gender equality, ensuring fair access to career development opportunities for all employees.
- Implemented employee resource groups to support inclusive workplace culture and address unique needs of diverse groups.
