Field Services Engineer

Regular site visits will be required.

A (BESS) Field Service Engineer assists with the Device research and testing protocols; write battery testing schedules; install production equipment or systems. Data collection, analysis, statistical understanding, writing and following Standard Operating Procedures (SOP's) Prepare contracts, disclosures, applications, procedural documents, and technical reports. Carries out planned and unplanned maintenance.

The role will work extensively with other stakeholders within the (BESS) team, including MEP, Development, and Construction to ensure that any factors that impact the effective operation of our BESS assets are understood and actively managed.

• Provide phone support and remote diagnostics to customers.
• Provide suggestions based on field experiences to improve products.
• Any other duties as required. Maintain Envision – Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive works.
• Perform start-up and commissioning services at customer locations (SAT).
• Take responsibility for ensuring that operational and technical escalations are managed in line with regulatory, contractual & commercial obligations.
• Promotes service excellence and collaborative behaviours for success, in the spirt of teamwork.
• Ensure to deliver O&M services for BESS assets and develop to ensure effective and efficient delivery of works.
• Prepare and perform customer training at Envision as well as customer facilities (if required)
• Develop an Operation and Maintenance function to fulfil our asset management and O&M objectives as our asset base grows.
• Troubleshoot equipment located at customer sites.
• Keep up to date with any administrative duties such as time sheets, daily vehicle checks and providing daily job logs and reports, describing issues and actions taken during the service trips.
• Troubleshoot operational issues with our O&M service team and technical partners to identify and resolve issues.
• Assist with phone support and remote diagnostics to customers.
• Identifying areas of need for improvement and further optimisation of the system to enhance further efficiency.
• Assist the in-house system engineering group in product development and or project work.

• Desirable knowledge of electrical works BS7671 such as renewables, Battery storage Electric Vehicle Charge Pont, PV, Installations etc.
• 18th edition of the BS7671 2382-18 EAL /IEE installation regulations.
• Demonstrable approach to self-development and eager to develop and progress your career in a fast-growing company.
• Equipped to hit the ground running and deliver results at pace, while maintaining poise.
• Team Player with the ability to impart knowledge and share experience.
• The ability to build and maintain customer / client relationships to ensure customers / clients are delighted and future growth opportunities.
• Logical thinker who is adept at problem solving
• ECS card registered with the IEC
• Able to organize and priorities to meet deadlines.
• The position requires the ability to travel within Great Britain.
• H & S knowledge and experience within electrical installation projects (RAMS / SHEQ /CDM)
• A positive attitude towards Health, Safety, Wellbeing, Environment and Quality Assurance (RAMS/SHEQ/CDM)
• Previous experience in an Electrical Contracting / Construction environment/Mechanical
• Full UK driving license
• Resilient and responsive to change.
• Desirable AP certified .
• Excellent written and verbal communication
• Curious about new ideas and able to translate them into viable plans.
• Excellent problem solving
• Proficient in the use of Microsoft Office Packages
• Strong situational judgement and risk management skills,
• City and guilds electrical certification level 3 NVQ, 5357 EAL , 2357-13 EAL or equivalent
• Well organised, ability to multitask.

• Company vehicle will be provided after 6 months of training and certification of envision systems
• Initial office location will be closest site to your home.
• Pool car will be available with the team for the first period for travelling from site to site as accompanied with specialist team.