Service Manager

Description

• Follow all Koorsen policies, procedures, and core values
• Develop your team and serve as a motivator and coach for each member
• Climb a ladder reaching a height of at least 12 feet and operate a man lift that may reach heights exceeding 40 feet to perform services
• While performing the duties of this job, the employee is required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms
• Provide daily operational support for the department
• Provide performance feedback timely using the company-approved platform
• Assist leadership with recruiting, interviewing, and onboarding new department staff
• Work in Confined Space environments
• Review all completed technician paperwork for accuracy and process following workflow guidelines
• Supervisor and track the daily activities of the department
• Coordinate staffing to cover assignments as needed, including on-call list, if required
• Interact with customers, vendors, and co-workers in a professional manner
• Ensure all staff are up-to-date on safety, vendor, and required training and licensing

Requirements

• Relevant low-voltage electrical and mechanical experience
• Leadership skills: management experience
• Pass drug and background screenings
• New hires must complete the I-9 Verification form within 3 days of hire. This form is required by the U.S. Department of Justice and Immigration and Immigration and Naturalization Services. It is used to verify your identity and right to work in the United States. In addition, we verify employment eligibility via E-Verify.
• A test for Evidence of Substance Abuse by urinalysis test is required if this application results in an offer of employment.
• All Positions require background checks with criminal courts, state and county repositories of criminal records, and the Department of Motor Vehicles.
• Proficiency working in Microsoft Suite; Outlook, Word, Excel
• Must be organized and able to exercise effective time management skills to prioritize workload
• Open willingness to continual learning
• Must be able to meet state licensing requirements and vendor certifications
• Must be able to source, understand, and interpret industry codes and standards
• Valid driver’s license
• 1-3 + years of previous technician or operations experience in Fire Life Safety
• Strong written and verbal communication skills
• Lift and carry a minimum of 50 lbs.; push and pull greater than 50 lbs.
• Demonstrate an understanding of and follow all safety regulations and practices
• Exposure to outside weather conditions, temperature changes, and loud noises
• Able to safely and effectively use general hand and power tools

Benefits

• Management time & attendance, paid time off, and payroll

Training + Development

Interview process

Visa Sponsorship

Security clearance