Provides fire protection, security systems, and life safety solutions across multiple sectors.
Manage fire/security service team, oversee operations, staff, safety, and customer relations.
1 months ago
$65,000 - $75,000
Intermediate (4-7 years)
Full Time
South Bend, IN
Field
Company Size
1,200 Employees
Service Specialisms
Fire Protection
Security Systems
Life Safety
Fire Extinguishers
Fire Alarms
Sprinkler Systems
Emergency Lighting
Security Camera Systems
Sector Specialisms
Healthcare
Industrial
Manufacturing
Education
Commercial
Small Business
Role
Description
operations support
paperwork review
team supervision
staff coordination
client interaction
safety training
Follow all Koorsen policies, procedures, and core values
Develop your team and serve as a motivator and coach for each member
Climb a ladder reaching a height of at least 12 feet and operate a man lift that may reach heights exceeding 40 feet to perform services
While performing the duties of this job, the employee is required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Provide daily operational support for the department
Provide performance feedback timely using the company-approved platform
Assist leadership with recruiting, interviewing, and onboarding new department staff
Work in Confined Space environments
Review all completed technician paperwork for accuracy and process following workflow guidelines
Supervisor and track the daily activities of the department
Coordinate staffing to cover assignments as needed, including on-call list, if required
Interact with customers, vendors, and co-workers in a professional manner
Ensure all staff are up-to-date on safety, vendor, and required training and licensing
Requirements
low-voltage
leadership
microsoft
licensing
fire safety
communication
Relevant low-voltage electrical and mechanical experience
Leadership skills: management experience
Pass drug and background screenings
New hires must complete the I-9 Verification form within 3 days of hire. This form is required by the U.S. Department of Justice and Immigration and Immigration and Naturalization Services. It is used to verify your identity and right to work in the United States. In addition, we verify employment eligibility via E-Verify.
A test for Evidence of Substance Abuse by urinalysis test is required if this application results in an offer of employment.
All Positions require background checks with criminal courts, state and county repositories of criminal records, and the Department of Motor Vehicles.
Proficiency working in Microsoft Suite; Outlook, Word, Excel
Must be organized and able to exercise effective time management skills to prioritize workload
Open willingness to continual learning
Must be able to meet state licensing requirements and vendor certifications
Must be able to source, understand, and interpret industry codes and standards
Valid driver’s license
1-3 + years of previous technician or operations experience in Fire Life Safety
Strong written and verbal communication skills
Lift and carry a minimum of 50 lbs.; push and pull greater than 50 lbs.
Demonstrate an understanding of and follow all safety regulations and practices
Exposure to outside weather conditions, temperature changes, and loud noises
Able to safely and effectively use general hand and power tools
Benefits
Management time & attendance, paid time off, and payroll
Training + Development
Information not given or found
Interview process
complete i-9 verification within 3 days of hire.
employment eligibility verification via e-verify.
urinalysis drug test required if an offer is made.
Visa Sponsorship
Information not given or found
Security clearance
background checks with criminal courts, state and county repositories, and the department of motor vehicles.
Company
Overview
Founded in 1946
Year Established
The company traces its origins back to 1946.
Focus on life safety, offering comprehensive solutions in fire suppression, alarm systems, and access control.
Operates across diverse sectors including healthcare, government, commercial, and residential buildings.
Provides custom-designed systems and services tailored to each client's unique safety needs.
Dedicated to safety, reliability, and cutting-edge technology in the industry.
Projects encompass a range from small-scale installations to large, complex systems in high-risk environments.
Known for extensive expertise in designing tailored fire protection systems for specialized sectors.
Culture + Values
75+ Years
Dedication to Customers
The company has consistently shown steadfast dedication to its customers over seven decades.
Honesty—our devotion to doing the job right every time
Strong family values across all locations
Continuous learning through nationally-recognized Training Center and ongoing certifications
Not just protecting buildings — protecting lives
Environment + Sustainability
No publicly stated net‑zero target or emissions reduction goals found
No environmental or sustainability strategy detailed on official site or LinkedIn
No data‑driven information on energy use, waste reduction, or carbon footprint publicly available
Inclusion & Diversity
3.6/5
Glassdoor D&I rating
Company's diversity and inclusion rating on Glassdoor based on reviews from 95 employees.
3.7/5
Men rate D&I
Average rating of diversity and inclusion by male employees.
3.2/5
Women rate D&I
Average rating of diversity and inclusion by female employees.
3.4/5
White employees
Diversity and inclusion rating provided by white employees.
3.9/5
People with disabilities
Diversity and inclusion rating provided by employees with disabilities.
4.4/5
Veterans
Diversity and inclusion rating provided by veteran employees.