Maintenance Supervisor
Avanath Capital Management, Llc
Supervises maintenance staff and vendors to ensure property upkeep and resident satisfaction.
15 days ago ago
$29 - $32
Expert & Leadership (13+ years), Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Alexandria, VA
Field
Company Size
100 Employees
Service Specialisms
Investment
Acquisition
Property Ownership
Renovation
Property Operation
Affordable Housing
Workforce Housing
Value‑oriented Apartment Communities
Sector Specialisms
Affordable Housing
Workforce Housing
Multifamily Residential
Role
What you would be doing
preventative maintenance
work orders
vendor management
emergency response
inventory management
safety compliance
- Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
- Maintain hazard communications program; teach and promote safe work practices.
- Plan for and utilize property resources, equipment and supplies economically by obtaining bids/pricing from vendors, suppliers, and contractors.
- Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Avanath standards.
- Responsible for key control of community.
- Manage and participate in on-call emergency at community.
- Provide input to the Community Manager regarding employee performance evaluations.
- Ensure consistency, follow-up, and follow through in dealing with residents on all matters.
- Monitor work progress of each maintenance staff on daily basis; provide immediate assistance and instruction if needed.
- Complies with Avanath’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
- Ensure all repairs and replacements necessary for community common areas and units.
- Under direction of Community Manager, supervises, trains and schedules maintenance activities for maintenance staff.
- May work in an elevated site, may walk on uneven ground.
- Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
- Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
- Maintain preventative maintenance program that extends the life of the community while minimizing future repairs.
- May be required to report to work during inclement weather conditions.
- Inspect grounds, building and other community features daily to identify, minimize and correct hazardous property conditions or liability concerns.
- Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
- Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
- Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
- Coordinate, schedule and respond to resident/management request and work orders.
- Maintain well-organized and property stocked maintenance shop while adhering to safety standards and OSHA guidelines.
- Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals.
- Conducts and/or attend regularly scheduled Avanath safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to the apartment industry.
- Manage and order maintenance supplies inventory while adhering to budget guidelines set by Community Manager and Building Services.
- Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.
- Enforce policies of the community that are delegated by Community Manager.
- Manage unit inspections.
What you bring
plumbing
hvac
electrical
cpo certification
3 years
supervisory
- Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.
- Solid interpersonal and customer service skills.
- Must be available for on-call and weekend work.
- Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
- Respectful communication and cooperation between all employees.
- An Aptitude for Connecting - Must possessa strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships. This Includes adopting a collaborative approach to create consistent favorable circumstances that foster success and effectiveness for the Organization and the communities.
- Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work is required.
- Frequent standing and walking.
- Valid Driver’s License.
- Reading, comprehending, writing, performing calculations, communicating verbally.
- HVAC and CPO certifications are highly desired.
- Maybe required to travel to sister communities to provide maintenance support.
- Adherence to Property Management Rules, Regulations and Guidelines
- At least 3 years of multifamily property maintenance experience.
- Very strong organizational skills and ability to handle multiple priorities.
- One year of supervisory experience required.
- Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
- Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
- Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching.
- Work/life balance through flexible work schedules to accommodate employees’ varying needs.
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Interview process
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Company
Overview
$3 Billion
Total Transaction Value
The company has successfully executed over $3 billion in real estate transactions, including acquisitions, development, and asset management.
- Founded with a vision to transform residential real estate across the U.S., the company focuses on high-quality, value-add opportunities.
- The firm’s strategy is rooted in acquiring, developing, and managing residential communities with a long-term focus on sustainable growth.
- With deep expertise in residential, commercial, and industrial properties, the company manages a diversified portfolio that spans multiple U.S. markets.
- The firm prides itself on its proven track record of delivering exceptional returns by focusing on operational efficiencies and strategic repositioning.
- From luxury apartment complexes to mixed-use developments, their projects have consistently attracted investors looking for reliable and profitable opportunities.
- A notable strength lies in the company’s commitment to enhancing the value of every asset through meticulous management and thoughtful renovations.
- In addition to its core focus on residential real estate, the company also engages in the development of commercial properties, building vibrant, sustainable communities.
- Amplify is their comprehensive ESG framework for Environmental and Social Responsibility and guides their operations.
- Their mission is to amplify ESG impact for the shared benefit of residents, employees, investors, communities, and the environment.
- The board of directors and management is committed to ESG with policies that positively impact stakeholders.
- They foster, cultivate, and preserve a culture of diversity, equity, and inclusion.
- They hold their staff responsible for always treating others with dignity and respect.
50% by 2030
GHG Emissions Reduction
Aims to reduce portfolio-wide greenhouse gas emissions by 50% from 2020 levels by 2030.
38,605 MT CO₂e
GHG Reduction in 2021
Achieved a significant decrease in greenhouse gas emissions in 2021.
23 Properties
ENERGY STAR Certifications
Earned ENERGY STAR certification for 23 properties in 2023.
35% Reduction
Energy Intensity Improvement
Reduced energy intensity by over 35% from 2021 to 2022, weather-normalized.
- Targeting net zero GHG emissions by 2050
- Achieved 30% reduction in total portfolio-wide energy consumption (since 2020 baseline)
- Achieved 10% reduction in total portfolio-wide water consumption (since 2020 baseline)
- Decreased water consumption by 13% to 456,780 kGal in 2021
- Participating in ENERGY STAR Partner of the Year; aiming for 10+ certifications
- Utilizes ENERGY STAR Portfolio Manager®, Yardi, Tableau for metrics tracking
- Installed LED lighting, ENERGY STAR appliances, low-flow water fixtures, drip irrigation
- Monitoring energy, GHG, water, waste data; performing energy audits and electrification retrofits
- Sourcing third-party green energy, deploying solar PV strategy
- Piloting water conservation product reducing usage by ≥14%; installing bee colonies & community gardens
59% Ethnic Diversity
Diverse Leadership Team
The leadership team reflects a commitment to diversity with significant ethnic representation.
66% Male, 35% Female
Gender Distribution
The employee base has a notable gender split between male and female colleagues.
- Biennial employee surveys track demographics and inclusion.
- Diversity and unconscious bias training required.
- Board-level policies foster diverse and inclusive communities.
- Employee demographics tracked by gender, age, ethnicity.
- Established ESG Council and Advisory Committee with cross-department representation.
- Recruitment, compensation, benefits, and training guided by Diversity and Inclusion Policy.
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