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Agent.e de crédit et recouvrement
Manulift
Credit and collections specialist responsible for managing and collecting overdue accounts, analyzing customer accounts, and determining credit limits while maintaining good customer relationships.
16d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Saint-Augustin-de-Desmaures, Quebec, Canada
Hybrid
Company Size
400 Employees
Service Specialisms
Telehandler Rentals
Equipment Sales
After-Sales Service
Parts & Accessories
Training & Certification
Sector Specialisms
Construction
Agricultural
Industrial
Landscaping
Role
What you would be doing
applied payments
overdue collections
credit limits
credit investigations
client collaboration
account reconciliation
- Appliquer les paiements et les crédits des clients ;
- Contacter et collecter les comptes en souffrances ;
- Analyser les comptes et déterminer les limites de crédit selon la politique de l'entreprise ;
- Effectuer les enquêtes de crédit et gérer les approbations de crédit des clients ;
- Travailler conjointement avec les départements des ventes et du service à la clientèle ;
- Analyser et réconcilier les comptes clients ;
What you bring
bilinguisme
problème solving
comptes recevables
ms office
analytiques
travail d'équipe
- Relâcher et/ou modifier les commandes ;
- Excellentes aptitudes analytiques, organisationnelles et à la communication ;
- Effectuer toutes autres tâches connexes.
- Salaire à la hauteur de ton talent ;
- Montant alloué pour l’activité physique ;
- Possibilité d’avance à l’interne ;
- Identifier et résoudre les problèmes de paiement et des comptes à découvert ;
- Gérer et traiter les comptes recevables ;
- Bilinguisme; maîtrise du français et de l’anglais tant à l’oral qu’à l’écrit* ;
- Excellente connaissance de la Suite Office (Windows, Excel et Powerpoint) ;
- Axé(e) vers le service à la clientèle et à la résolution de problèmes ;
- La maîtrise de l’anglais est requise en raison de la nature des fonctions occupées, lesquelles impliquent notamment, mais sans s'y limiter, des communications avec une clientèle, des fournisseurs et/ou des partenaires situés à l’extérieur du Québec.
- Connaissance du domaine de la construction est un atout.
- 1 an d’expérience dans un rôle similaire ;
- REER collectif et RPDB ;
- Aptitudes en travail d’équipe ;
- Minimum d’expérience en comptabilité est un atout ;
- Assurance collective payée à 75% par Manulift ;
- Service de télémédecine dès ton premier jour (Telus Santé) ;
- Prime de référencement généreuse pouvant atteindre 5000$ selon le poste.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- credit check
- employment verification
- reference check
Company
Overview
50 Years
Founding Timeline
The company has been serving the industry for five decades, showcasing its long-standing expertise and commitment.
Four Branches
Geographic Presence
The company operates from four strategically located branches across Canada, ensuring broader accessibility and service coverage.
30+ Partners
Distribution Network
The company collaborates with over thirty partners, enhancing its ability to deliver comprehensive solutions nationwide.
10 Million Items
Parts Inventory
The company maintains the largest inventory in its field, stocking 10 million items for efficient and reliable service.
- Founded in the late 1970s in Quebec, Manulift set out with a singular purpose: to master telescopic handlers.
- Its business model centers on full-cycle service—from purchasing analysis and financing to AI-enhanced diagnostics.
- Its fleet of 400+ rentals supports heavy construction, industrial lifting, agriculture, mining, and municipal infrastructure.
- Typical projects include high-stakes infrastructure like LRT systems, remote agricultural sites, and industrial plants.
- A major growth milestone: in 2024, private equity partners Champlain, Desjardins and Fondaction backed its pan-Canadian expansion.
- Another leap came in May 2025, when Manulift became Canada’s official Snorkel distributor, integrating Edmonton and Toronto operations.
- Commitment to delivering excellence to customers.
- Building strong, long-lasting relationships.
- Continuous improvement through innovation.
- Integrity in all actions and decisions.
- Accountability to ourselves and our partners.
- Collaboration within teams and across departments.
Net Zero 2050
Climate Commitment
Committed to achieving Net Zero emissions by 2050, aligned with global climate goals.
25% Reduction by 2030
Carbon Footprint Reduction
Aiming to reduce carbon emissions by 25% by 2030 through improved operational efficiency.
- Promotion of energy-efficient solutions for customers.
- Incorporation of sustainability practices in business processes.
- Ongoing efforts to improve environmental impact through product innovations.
- Building a diverse and inclusive workforce.
- Focused efforts on creating an inclusive environment for all employees.
- Strong commitment to gender equity and inclusion.
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