Claims Director (Commercial High-rise)

Description

• Interpret and administer construction contracts (AIA, bespoke agreements, subcontracts, and purchase orders).
• Support executive-level negotiations with clients and key stakeholders.
• Lead the preparation of claims, counterclaims, and supporting documentation, including cost and schedule narratives.
• Identify potential claims exposure early and advise project teams on mitigation strategies.
• Review and validate backup documentation, including labor, material, equipment, and subcontractor costs.
• Ensure accurate record-keeping aligned with NYC construction standards and best practices.
• Serve as a senior advisor to project executives and operations leadership on claims strategy.
• Analyze cost impacts, productivity losses, acceleration claims, and extended general conditions.
• Work with scheduling teams to evaluate delay, disruption, and time-impact analyses.
• Coordinate with owners, consultants, and subcontractors to drive timely resolution of issues.
• Direct and oversee the preparation, review, negotiation, and resolution of change orders on complex, multi-million/billion-dollar commercial projects.
• Ensure compliance with notice provisions, contractual timelines, and documentation requirements.
• Maintain comprehensive claims and change order logs and reporting dashboards.
• Prepare executive-level summaries, risk assessments, and status updates.
• Partner with legal counsel on disputes, mediation, arbitration, and litigation support as required.
• Develop and implement standardized change order and claims management processes across projects.
• Mentor and train project teams on best practices in change order and claims management.
• Evaluate entitlement, pricing, and schedule impacts associated with owner-directed changes, design revisions, unforeseen conditions, and delays.

Requirements

• Strong knowledge of construction law, contracts, and claims processes.
• Bachelor’s degree in Construction Management, Engineering, Architecture, or a related field.
• Experience supporting arbitration, mediation, or litigation.
• 10+ years of experience in construction claims and change order management on large commercial projects exceeding $100M.
• Proven experience with high-rise construction in New York City.
• Professional certifications (CCM, PMP, or similar) a plus.
• Demonstrated success negotiating complex change orders and resolving disputes.
• Familiarity with NYC building codes, permitting processes, and union environments.
• Advanced analytical, writing, and presentation skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance