Description
lead management
application processing
lease management
rent collection
resident service
market research
The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction through effective communication and social media. The role also supports move‑ins, conducts market research, and ensures timely paperwork.
- Greet and qualify prospects using Lead Management Software.
- Assist prospects with applications, deposits, credit checks, and rental‑history verification.
- Show apartments, close sales, prepare move‑ins, and obtain resident signatures.
- Manage lease renewals, send notices, process move‑outs, and update management software.
- Collect rent, enforce lease terms, track fees, and initiate evictions when necessary.
- Respond promptly to resident complaints, questions, and service requests.
- Follow eviction procedures, including notice, court representation, and proceedings.
- Conduct market research, implement outreach marketing, and update competitive data.
- Maintain an active social‑media presence to enhance property visibility.
Requirements
high school
customer service
accounting
microsoft office
driver’s license
physical ability
Candidates need a high school diploma or GED and at least one year of customer‑service or leasing experience; accounting experience is a plus. Proficiency with Microsoft Office and a valid driver’s license are required.
- High school diploma/GED (or equivalent experience) and 1‑3 months relevant experience.
- Minimum one year of customer‑service or apartment‑leasing experience; accounting background preferred.
- Proficiency with Microsoft Office Suite and project‑management tools.
- Valid driver’s license.
- Ability to sit for extended periods, climb stairs, lift up to 20 lb, and operate computer equipment.
- Comfortable working on‑site, outdoors, and in confined or elevated spaces.
Benefits
At RPM, we’re in the business of extraordinary. We put people first, offering top‑industry pay, comprehensive benefits, and clear pathways for career training and education. Join us to start an extraordinary journey.
RPM Living provides weekly pay, comprehensive health coverage, employer‑paid assistance programs, 401(k) match, paid time off, floating holidays, volunteer days, and discounted perks such as Costco membership and entertainment vouchers.
Training + Development
Information not given or found
